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01/29/2015
By: Natan V.
Heating & Air Conditioning Co
Wow!!! Amazing company. I wish i had this company before in my contacts. They saved my life and lot of embarrassment. I live upper west side and was planning to have a dinner party with my friends. It was around 1pm, suddenly, living room heat went off. It was freezing. I hastily called couple of companies. Everybody was saying 9-1, 1-5 tomorrow, day after tomorrow etc.. One of them said $200 plus charges to take a look in emergency. I guess they were trying to take advantage of me. I had agreed to it before i called Neptune air conditioning. Neptune was the only one of them who was able to understand my situation and sent the technician within two hours. They didn't overcharge me for the service call at all. Moreover, they gave me senior citizen discount. I didn't know that when i called. Tech told me that it's our policy. Amazing people. Tech found out the valve was defective. He temporarily fixed the heat and came back and replaced the valve. Since then everything is perfect. I don't have words to say thanks to Neptune Team and especially Stacey who was so professional and wonderful. She arranged the Insurance Certificates very quickly to get this done right away. Excellent, wonderful and professional people. Thank You Team Neptune. I would recommended to everybody whoever i know.
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07/09/2015
By: Hazel W.
ARNICA Heating And Air Inc
I had Arnica Heating and Air Conditioning, Inc to remove our old wall AC units and replace them with a new one. We had a major problem because the new steam heating coils were not packed in the boxes, so there ware lots of extra work for which they charged very reasonably.
07/06/2014
By: Tamir H.
Air conditioning repair nyc
Very fast service. The guy is very professional came here and fix the AC very quick with reasonable price
04/23/2013
By: ericraz57
Air conditioning repair nyc
very proffetional resonble price on time will recommend to every body
05/26/2013
By: ericraz57
Air conditioning repair nyc
great service very profetional will recommend to all friend
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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