I booked a round-trip air ticket at the agent recently. The initial specs they emailed to me were correct, but the ticket they produced had my returning date moved way ahead of the schedule. Because the ticket has tiny fine print that states &amp;quot;Traveler and all accompanying companions have read and confirmed all itinerary information&amp;quot;, I had to pay a penalty of $250 for changing the date back, since it had more than 24 hours passed. But what's their responsibility for changing my returning date without my authorization? Worse, when I got to their office on the same date, they demanded that I had to pay $291, instead of $250 they stated in their email three hours earlier, and that I had to pay it in cash, even I did not have that mush cash without me. This is highway robbery!P.S. It happened when the manager was on a trip overseas. They brought the so-called penalty price back from $291 markup to $250 later, but still ignored their responsibility for having changed my returning date without my authorization. I have raised my rating of the agent from 0 or 1 star to 2 stars.
My wife and I were looking for an exotic honeymoon experience. I knew that she had always wanted to visit Africa. As for me, I knew very little about the African continent, and it had always been a place of mystery for me. I had no idea where to start. After much asking around, and searching on the internet, I looked up a few travel agencies around Manhattan, and found Sahara Soul Travel to be very helpful and reasonable in prices. They answered all our questions, and booked us a very hassle-free honeymoon (We took the ultimate Morocco plan). For those of you who have visited Morocco, I don't need to say much, but if you haven't, this will be one of the most amazing adventures of your life. I strongly recommend Sahara Soul Travel.
I would advise anyone, who is planning to travel with Dawn Travels that they should travel with this company to perform Hajj and Umrah and better focus their trip rather than focusing on others opinion. I found this company during Hajj 2016 Eco-Friendly, guide well enough Hajj steps during hajj and well organized people, they know how to handle Hajis, Once you book your Hajj and Umrah Tickets then you have no worry Inshaallah, we strongly recommend Dawn Travels to Muslim USA.