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By: Theresa H.
Mike Peters - State Farm Insurance Agent
I just moved from Key Largo and changed agents and went to Kim Brust. BIG MISTAKE! The feeling I had was she just wants to take my money and refuse to work. On top of that, her customer service was TERRIBLE and there was a dog in her office! It was a very unpleasant experience to the point that this auto insurance thing felt like a thorn on my back! I just hang up with Ed Burke at Mike Peters office and IT WAS LIKE NIGHT AND DAY! Ed was very professional, highly knowledgeable, empathetic, and was able to accommodate and answer any questions I had. His customer service was SUPERB! I was relieved and very impressed with Ed's knowledge. Obviously, they care about their clients and the level of professionalism is up to par with my expectations. I always believe that the success of a business starts from the top. The Owner. The Thorn on my back is gone! I think that Ed and Mike Peters office should be commended and my trust with State Farm has been renewed. Thank you so much.
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By: Sammie Z.
Tim Holladay - State Farm Insurance Agent
My parents have been with Tim for over 20 years, never experienced any bad service. I have had my own policy for over 5 years, and they are exceptional and best price I can even find! I have price shopped and they are still $50-$100 cheaper than any other place. Not sure how the previous review had such a bad experience, but whenever I need something done, they normally call me and let me know! Very accommodating, will fax/email anything you want, which is nice considering I live in Orlando. Thanks Tim!
By: Myron G.
Muchmore Insurance & Financial Services Inc
Janet and her team truly work magic! I was able to increase insurance coverage while saving over $1000 per year. Also, the process only took about 30 minutes of my time. I definitely recommend them.
Tips & Advices
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash.
Yes. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easy. Potential customers can often get free quotes online very quickly.
Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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