5221 Magazine St, New Orleans, LA 70115
- Tue - Thu
9:00 am - 8:00 pm
- Fri - Sat
9:00 am - 6:00 pm
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- Edited: 04/26/2017
I purchased a Groupon for a mani/pedi and a gel mani as a Birthday gift for someone. Well, I called to set up the appointment and the lady that answered the phone (not sure if that was the manager or owner) she was nice until I told her I had a Groupon. She then told me, she didn't have any appointment times available. I asked why because I had a Groupon, she said no it was because the Saturday appointments was reserved for regulars, that was puzzling because she was going to booked the appointment until she heard I had a Groupon. So, I asked what Saturday do she have because It was a gift for someone and I; We can only come on a Saturday. She attempted to give me an appointment 2 weeks later. I told her that I was not happy with how I was being treated and that I wish I could get my money back, but I will booked the appointment in case I couldn't get my money back and she said we are not going to do that. Groupon will give you your money back and hung up in my face and blocked me. My thing is if you do not want to honor Groupon deals then why offer them through Groupon!! Just know I will never go to this place and I will tell everyone on my Facebook and Instagram the treatment I received! because the attitude and treatment was not necessary!
I adore Spa Reyna! I have definitely found my new place for Brazilian. They give you the option between hard and soft wax and the esthitician makes everything as easy and painless as possible. They take such good care of you here as well, I've been to a few esthiticians in the city and I've always had problems but not here. The staff is so friendly and helpful in every way possible. When I go into a Spa or Salon I expect to feel like its about me, I want them to be talking to me and making me feel important, I don't want to sit and get my nails done while the techs are talking to there friends. Spa Reyna definitely makes the customer feel important, and valued. I've been telling all of my friends about this place and I even have regular appoinments scheduled. One of the best Spa's in the city!
I was so disappointed when I tried to make an appointment the other day. First of all, both my service providers, Tracy and Chris, were gone. Then, the girl on the phone refused to tell me how to get in touch with them! She just tried to foist me off on some esthetician I've never even met, and some massage therapist who's only there two days a week! I understand not giving out information on the competition, but this was just ridiculous. And REALLY unprofessional. Good thing for GoogleSearch!
I will be going back this is my new spot .... Prices are affordable ... The staff is very professional... The Area is very clean ...it smells fresh...the neighborhood..the only problem is there is no where to park really...but its worth going there A young lady name Danielle works at the front desk very friendly always greeting you with a smile & bottle of water .... Christine the LMT is amazing.. she made me feel like i was floating...YAY! ...she has a good sense of humor also. ..... Love this area... thank you ladies for treating me & my sistas like Black Queens... I'll be back every two weeks!!!
This is by far my favorite place in New Orleans for manicures, pedicures, waxing, facials and massage. I am always bringing family and friends in with me - I can't reccomend it highly enough. The staff is all so friendly and great.
Both Reyna and Jennifer are excellent with manicures and pedicures. I have done gel manicures there that have lasted a full month - I only took the polish off because my nails grew out too much! Ever since I have been going to Reyna my nails are in better shape.
Tracy does the waxing and she is fantastic. A friend of mine who had been getting eyebrows waxed somewhere else for a long time went to Tracy and told me that it hurt a lot less with her.
And Chris' massages cannot be beat. I always feel like my muscles have been thoroughly worked over after a massage with her. She is very receptive to her clients and knows the right amount of pressure to use and the places that really need to be worked.
I have always loved going to a spa to be pampered, but somehow I would always end up just feeling like a nameless "client" getting hustled from place to place in the name of "pampering". But at Reyna everyone is so warm and friendly you really feel welcome and I always feel like it was worth the visit.
I am delighted that Reyna finally decided to open her own place. She is the absolute BEST in her field. I have visited many New Orleans Spa's and would follow Reyna ANYWHERE! Danielle is extremely professional and will bend backwards to accommodate your appointment needs. Tracy is OUTSTANDING; I have so enjoyed all of my facials and Chris...well she is just GREAT with the massages.
If you are looking for a friendly, professional, reasonably priced EXCEPTIONAL SPA .....go to Reyna's!!!!
This is one of the best spas in town really a nice place to relax and be pampered. Spa Reyna's has a really wonderful staff. My first visit I was really nervous because I'm really particular about someone touching my face but Tracy was wonderful. She made me feel really comfortable. By far, this was the best facial I ever had. I would definitely recommend anyone to have a seat and be pampered in Spa Reyna.
Sure, you can go to Arizona and spend thousands on facials and massages at pricey spas but while waiting for those once in a lifetime trips, try out Spa Reyna. While Arizona and California boast some of the most prestigious spas in the country, what is most important when you are seeking a spa service in your neighborhood is the experience of the service provider, the quality of product used and ambiance. Spa Reyna provides the highest level of professionalism, service treatments with some of the top name retail lines on the market-- all in relaxing environment in which you can let loose, have a laugh and enjoy the friendly staff's warm welcome.
Having been to over 80 day spas in the last 6 years and actively consult to this industry, I would venture to say the level of service the Spa Reyna service providers offer is among the best, if not the best. The cozy and relaxing environment coupled with the welcoming nature of its staff provide for an exceptional experience.
Reyna Tabora, owner of Spa Reyna has been providing me manicures and pedicures for 15 years. She is the BEST in the world-- that I can attest to!
I also highly recommend the product lines the spa currently retails: Eminence and Glotherapeutics-- both of which are excellent lines used in many of the top spas around the world.
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