Astor Hotel in New Orleans, LA with Reviews - YP.com
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08/15/2017
By: Amy P.
Clarion
We always stay at this hotel when visiting New Orleans since 1994! Great location and staff is always friendly, very affordable too!
06/14/2017
By: Michele M.
Le Pavillon Hotel
Beautiful historic in the business district close to French quarters. Hotel staff very pleasant. Rooftop pool loved it. Pbj and hot chocolate at ten every night in lobby. Rooms are nice sized beds comfortable. Will be back very soon.
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04/23/2017
By: theisaachook
Wyndham Garden New Orleans East
It's amazing that this hotel still exists. Fridge doesn't work, no extra pillows, and no luggage carts. From your window you literally see an area of partially torn down hotels giving you the context for your situation. It's not just not worth the money. It makes a five star worth the price. I have come to New Orleans many times and if you're avoiding another bad part of town, a complete non existent customer service, and broken amenities, AVOID THIS HOTEL!
10/20/2016
By: Kim W.
Family Inns of America
Tim and Gena are the best, they made sure we were taken care of. The people need understanding about what this hotel went through and Rome wasn't built in a day. Live a little, and what do you expect paying a cheap rate
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08/17/2016
By: Adrianna C.
Wyndham Hotels & Resorts
Worst experience at this location never had any issues at any Wyndham until this stay.. Ac ruined my cowboy boots , phone wasnt working at all and last night our lamp wasn't working . So many issues worst 3 night stay on top of a booking issue that I feel should have been takin care of. I will never stay at another Wyndham again .. Worst customer service was told I would get a call about the issue heard nothing I honestly have to say this is the worst customer service
07/19/2016
By: Maybelle N.
Family Inns of America
Great place to stay to explore the city. My room was okay. The place is old and worn but who stays locked up in the hotel while in New Orleans?
02/16/2016
By: Brenda P.
New Orleans Marriott
There was one man who helped us when we needed someone too, that man is Al Williams/Bell Captain he has been with the company for 30 years. He is amazing in what he does there. I will never forget him. He is a God sent. Thank you.
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10/19/2015
By: C.j. M.
Clarion
This has to be the most poorly managed hotel I have ever encountered. A group of friends and I (16 of us total) made reservations a month and a half in advance of our stay. We were going to stay here Friday-Sunday. The original clerk that helped us when making the reservations offered us a "Tulane student discount" that would help save us some money. We made it clear to her that we weren't going to be visiting Tulane at all. She still gave us the discount saying it would be okay so we made the reservations. The day before we were going to make the 8 hour drive from Florida (Thursday), we called to give credit card authorization since one group would be arriving before the group with the card holder. When the card holder called, he found out that the price originally given to us was no longer going to be honored. The discount was going to help save the collective group approximately $1500. They refused to let us speak to a manager that night even though we were going to be leaving at 6am to head to NOLA. The only manager that we could speak to about the issue wasn't coming in until 9:30am the next day. The next day, as we are driving to NOLA, we called to speak to Antonio Wilkins (manager) in hopes to get the original price offered to us. We were even willing to pay a slightly higher amount. No matter what we said or did, he would not honor the price originally given to us. We were forced to find another hotel AS WE WERE DRIVING TO NOLA and ended up having to split our group up in different hotels all while paying same day reservation prices.The staff was completely unhelpful and rude in the entire process. They made it out to seem like we were in the wrong even though it was one of their employees that made the mistake of offering us the price in the first place. For them to not honor this price and not inform us about it until the day before is downright asinine and unprofessional.Don't stay or make reservations here unless you want to deal with complete idiots.
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08/31/2015
By: Kenneth K.
Hotel De L'eau Vive
I stayed at this resort hotel for a week during my vacation trip. The location was right in the downtown area and many major attractions were very close from this place. Kitchen was perfect with cooking utensils and the jet-stream Jacuzzi was inside the unit. Only problem was lack of parking lot. I had to park on the street with parking meters and paid parking lot next to the hotel building. I and my wife enjoyed staying at this resort hotel.
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08/02/2015
By: Jessica S.
Courtyard by Marriott New Orleans Downtown/Convention Center
Came to have a family vacation and had to wait until 5 pm to check in due to uncleaned rooms. Then was double charged for my room saying it was for incidentals? Then said they would credit me. Did not get credited. The bathtub trickled water out so the bath was impossible. Horrible experience

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