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07/12/2013
By: lucretia.griffin.5
Hagerman Services, LLC.
Mike with Hagerman Services was referred to me by an associate of his to give a quote on replacing my 23 year old central air system. Normally, I wouldn’t hear of using a new a/c company because the company that originally installed my unit was still servicing it and had already given a fair quote to replace the units and I believe in loyalty to good service. Hagerman Services gave a better price on a larger unit and added an additional vent. When it was time to begin the installation on the new unit, Mike asked the million dollar question. DO YOU HAVE ALLERGIES? I replied yes, after telling him to look around my house at the three (3) air purifiers equally a grand total of 2500.00. He went on to explain that the present unit was installed to pull fresh air (that circulated throughout my house) from the attic. Yes, the attic. He strongly believed that it was not helping my allergies. He went on to say that once the new unit is in service that I will notice an improvement with my allergies and if I did not, I should call him back out. Well, I did. It is now four months later, and my daughter and I are only taking allergy medication as maintenance because we still live in Louisiana. I said all of the above because Mike with Hagerman Services was professional, honest, courteous, knowledgeable and prompt, he often arrived early. He is also bilingual. On several occasions he assisted me with translation with other contractors. I would recommend Hagerman Services to anyone needing a/c services. As I stated before, I believe in loyalty to good service, therefore I know I will be a lifelong customer.
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06/26/2013
By: hard2impresscustomer
Hagerman Services, LLC.
I called Mike up after hours yesterday evening around 6 p.m., explained I saw his ad on yp.com and he had a coupon. Long story short due my circumstances of my air not working and having a grandparent on hospice, HE INSISTED on coming that evening (with 20 minutes) to investigate the problem still for free ($80 after hour charge) and that he limited supplies on the truck and the warehouse was closed, so if it was something major he would have to return 9:30 a.m. the following day. While trouble shooting the problem he SHOWED me the gauge with no Freon, explained it could be one of two things, investigated inside and came to the conclusion its a problem that he would have to correct the following day. Mike didn't give up though, he gave it one last look over by removing the top of the A/C unit by noticing an minor oil stain (it just finished raining) with his flash light. By doing so, he discovered the leak where the Freon was escaping and fixed the problem. (no return visit) Educated me on the unit itself. Waited til the Air was on long enough to gauge the temperature inside the house. I proudly put my stamp of approval for Hagerman Services, Mike went above and beyond my expectations in resolving my needs. I own several properties personally and in this city never came across a more professional, informative & courteous repair man. All in all I can see why he consistently gets great reviews.
06/30/2013
By: twocute
Hagerman Services, LLC.
This guy is truly about business. I called him on a Sunday, told him about the problem I was having. He told me he charge a fee for weekend service and that the part store would not be open if he needed parts. So he stated he could come by that Monday early in the morning. I told Mike the customer needed his A/C fixed that day, but I would call him to see if he could wait until Monday. I gave him the address (not realizing) and told him I would call him back. Well in the meantime I contacted someone else that day who came out but could not resolve the problem. He too had to wait until Monday. Well Monday arrived and Mike was on the job at 8am. He had diagnose the problem and was ready to get to work. I went back-and-forward with him and the other guy, but Mike won...He not only fixed the problem, but he saw other things happening behind the scenes, which resulted in the unit being replaced. It cost me money that I did not want to spend, but all in all my tenant was happy and that made me happy! If you ever need anyone for repairs to your unit, this guy is the one to call. He is efficient, honest, and reliable! He will do his utmost to make sure the job is done correctly and effectively! Oh and I forgot, he is very patient...
07/12/2013
By: kcyres
Hagerman Services, LLC.
Michael Davis with Hagerman Services came to my house to fix my air conditioner. I had contractors before called Phoenix Global Engineering, that put it in after Hurricane Katrina and it was a mess, but Michael Davis came noticed all of the problems the unit I had was giving me, such as leaking water that messed up my circuit board causing a burning smell - just to name one thing of many that was wrong with the installation of the unit itself, and Mr. Davis replaced my air conditioning unit. He gave me a warranty, which I did not have with the other contractors, and he explained in detail how to keep my air conditioning in working order, and to call have my air conditioning serviced once a year through his agency - something else the other contractors did NOT do. It feels GREAT knowing I don't have to worry about my ceiling leaking anymore from faulty air conditioning work. THANKS A LOT MICHAEL DAVIS. You will be hearing from me for further maintenance work on my system. Thanks again.
06/16/2013
By: evette.c.clark
Hagerman Services, LLC.
I was researching a few AC services/repair companies. When I reached Hagerman Services, I knew immediately after talking with the owner, Mike, that we found what we were looking for...high professionalism, reliable, efficient, courteous, responds quickly, good communications. What also impressed us was his knowledge and motivation to solve the problem...as quickly as possible. He is conscientious of his customers' needs, flexible, and patient. He even goes so far to follow-up the next day and return to test your AC system to ensure that it is properly working. We've never had this type of customer service before with AC companies, let alone any other type of company that services my home. Hagerman Services is the BEST AC service and repair company and one we would highly recommend without question.
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08/11/2016
By: Rahn B.
J.Marin Air Conditioning & Heating Sales & Service
J. Marin was efficient, effective, and honest. Our AC went out last Saturday morning, and I contacted him early in the afternoon. He arrived within an hour to assess the situation, gave me several hypotheses based on his observations, then returned to chip away at the problem. It ended up being a serious issue, so he walked me through the steps of the breakdown...in laymen's terms, so that I stepped away fully informed. He made sure that before he started the work, that research was made to see if the HVAC was still under warranty. His prices were fair. His professionalism was impeccable, and he was super communicative. I recommend J. Marin for all of your heating or AC needs.
06/23/2017
By: Daniel B.
General Heating & Air Conditioning
Let me tell you. If you want professional, prompt, and highly trained professionals to service your existing AC or install new units.. these Are the guys to do it!! I have nothing but good things to say, they always service my existing units 2wice a year.. this spring they replaced a defective one, re-run the duct work and now my house cools the way its supposed too! They know their business, and have nothing but professionals working for them. They have an AC guy working for them named Jeff Humphreys, hes the best.. courteous, prompt, professional.. they do things right at the right price!Daniel Bailey
09/13/2013
By: Crystal H.
Hagerman Services, LLC.
Excellent, Excellent, Excellent. Finally, a company that really puts customers first. I had to call them because my unit just stopped working. It was late and I didn't think I would be able to get anyone. Not only were they able to fix my unit, but the price was very very affordable and cheaper than all the other companies I called. Mike was very professional and he took his time to ensure that my unit ran properly before leaving. I signed up for their yearly maintenance inspection. Hagerman Services is the only company I will use from now on.
08/25/2014
By: Armand S.
Hagerman Services, LLC.
I have dealt with many H/C company's both in New Orleans and other areas where we own rental property. Mike Hagerman shines above all the rest. One Sunday evening our cooling system blew a fuse and I called Mike at about 10 PM. He was there within 15 minutes, found the problem and made the repair . The next day he came back and made sure the fuse would never blow again. In recommend this company to anyone in and around New Orleans that needs a new or maintained air and heating system.
03/23/2016
By: Joel J.
Hagerman Services, LLC.
A/C went dead last Thursday night. Called Mike Davis at Hagerman on Friday morning. He offered to come at 2:30 that same day, but I told him I had to go out at 3:30, but there was no hurry, he could come Monday. Instead, he came at 1:30, and diagnosed a bad thermostat in short order. Had it replaced in no time, and was out of here in less than an hour, and at a very reasonable cost. You can't ask for better service than Hagerman.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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