Best 30 Wash And Fold in New Braunfels, TX with Reviews - YP.com
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06/04/2015
By: Suzanne N.
Jack Brown Cleaners
I just had a terrible experience with the manager Eric. I paid $33 to clean one dress, yes it was a designer dress and I paid the fee but the dress smelled like body odor when I picked it up. So I sent it back to be cleaned again! I went to pick it up and checked the dress for the body odor smell and it still smelled!! When I brought the dress in I told Eric about the smell and when I finally came back to pick up my dress and it still smelled I asked him to smell it and he said he couldn't smell anything!!! I am so angry and when i told him I wanted to talk with his supervisor he basically told me I know what she is going to say, she is not going to do anything for you!! I could not believe this guy! Then he kept telling me they did not put the smell in the clothes!!! I said what does that have to do with it? that is why I brought it in for cleaning!! Then he told me to call him tomorrow and he will let me know what she says! Is it to much to ask a dry cleaners to clean the items brought in for cleaning?? Especially when you pay top dollar for their services???
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05/06/2015
By: msyaneh
Dry Cleaning Station
They shrunk a beautuful wool coat. The owner said he needed to try and fix it and when it came back, it was ready foir the trash - even worse than before. Owner never returned my calls and it took 6 weeks to get restitution. But I had to go through a triad and cussing out - The owner is nuts!
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02/27/2015
By: Dennis A.
Dry Cleaning Station
The worst service I have had anywhere. I walked in two months ago, asked if they did hats the guy told me yes. When I got my hat back it was clean and as flat as a pancake, and the guy thought it was fine to hand it back to me and charge me for the service. So I them asked them to fix it. The owner card me and told me he would fix it. That was two months ago and have not heard from them since. I k new they couldn't fix it in the first place and it was a very nice hat that took a long time to find. Just carless business. If ya wanna get trash back then go see them.
01/02/2015
By: Nicole O.
Comet Cleaners
The owner is a liar and rips people off. They claim to have 4 different types of starches when really they only have 2 kinds. They only have light starch and heavy. They claim to have medium and heavy strach but that's a lie. I used to work for them and the owner is cheap and lies to the customers all the time. He hates to give customers refunds. Hes is a fraud. Andbhis business is a joke. He needs to be reported to the better business Bureau
06/21/2014
By: rwilloughby
Dry Cleaning Station
I took my nice expensive drapes to this company for dry cleaning. My drapes were dry clean only and had never been cleaned before. What I got back were drapes that were ten inches shorter and the lining hung below the drapes. I called the company and the young man at the desk said to bring them in so they could look at them so I did and sorry I took my time to do so. He was very rude and when I told him I was done talking to him and asked for the owners number he refused. He said "You said you were done talking with me so no you cannot have his number and you can leave". Long story short is don't take your long drapes here because they will be short and you get to pay for it!!
12/07/2012
By: shopsmartnb
Jack Brown Cleaners
I went there and presented one of their internet coupons for shirts to be laundered for $1.99 and they told me that in order fo rme to get that price on the coupon I had to pay the regular price for an item to be dry cleaned. I ask the lady "Where does it say that" She said " you must have cut it off", she pulled out the same coupon sheet that I cut my coupon from and could not find it anywhere where it says that. She said "I'll honor that coupon just this one time only. Next time you'll have to pay the regular price for a drycleaned item" I said "No there will not be a next time, I'll just take my clothes to another cleaners in town." I gues they just dont understand how much of an influence I have on the community. DONT LET THEM MAKE YOU PAY FOR ANYTHING EXTRA!!! IF ITS NOT IN WRITING ON THE COUPON THEY CAN'T CHARGE YOU FOR IT!! Add this to facebook? sure, why not

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