Did the job, but the attitude was extraPosted by by Tgaines1 at… on 11/03/2011 The owner of this business, Jeff Hunt, appears that he knows what he is doing. He did everything I asked of him, which was to transfer photos from one computer to another. However, his attitude kept him from receiving 5 stars. His business hours describe him as being open from 10am-6pm Monday-Saturday. However, he was not open at all on the Saturday I attempted to initiate my repair on 10/29/11. The following Monday, 10/31/11, when he was open, I inquired about that and the phone message I left him that was never returned. He gave a very smug response and did not seem to care. When my repair was ready for pick-up on Tuesday, 11/1/11, again, Jeff's attitude downgraded his rating. Bringing him two laptops required bringing two cords. When I dropped the computers off, the cords were neatly rolled up and separated from one another. When I got them back, I spent a few minutes at home untangling these cords. It is very unprofessional to return an item to someone that you worked in a way different than how it was received, other than the repair. Also, because I did not know this business person, I wanted to insure before I left, that the work I requested had been performed to my satisfaction. So, I had to boot my computer and open the file I designated for the data dump. While doing so, Jeff Hunt kept leaning over and asking if the computer had booted yet, like he was in such a hurry that he couldn't bother himself to wait 2 minutes for me to check his work. Mr Hunt: You have an attitude problem that needs checking. I chose this company to support a local entrepreneur rather than a corporate goon like Best Buy or Office Depot. Jeff Hunt showed no appreciation with that fact by his attitude. While I will use other computer repair entrepreneurs in the future, it will definitely not be Central Texas Computers.
Penni's "Demonstrate way of doing business is steller. What she says about herself on her Reading Penni's Website is exactly the way she treats her customers. I have had the good fortune of having her service my computers. In fact, if your computer is salvageable, Penni will save it~! And she doesn't charge, A Arm And Leg"~!!!!!! Just call to make an appointment, she will check your unit out to see if it is worth fixing. The greatest feature is, you don't have to drive anywhere, she'll fix it where your computer is~!James Brome