Physicians & Surgeons, Pediatrics
3000 Johnson Ferry Rd Ste 204, Marietta, GA 30062
- Mon - Fri
8:00 am - 5:00 pm
8:30 am - 10:30 am
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The front and back office staff at this office are not competent. They make mistakes with records (i.e. immunizations) and billing and blame those mistakes on others (insurance, computers, county and state, post office... etc.). This physician practice is only concerned with their bottom line and not their customers. They are unwilling to take responsibility for their own errors. These issues stem from the lack of leadership at the top, Dr. Licata. He puts dollars above patient care.
My daughter came in and saw Dr. Ani on a Wed and was given an antibiotic to treat strep. Hives developed on a Sat when she was headed out of town for a few days. The pharmacist said she would need to be on a new antibiotic and to page her dr. Within 1 hour I talked to the answering service, got a call from a nurse on call, then had a call from the Dr. Teague who then called in the new antibiotic. As I was at the pharmacy I got another call from the answering service to make sure we were contacted and today (Monday) got a call from the office to check on my daughter. I was very impressed and slightly disappointed that she is now 18 yrs old and will not need a ""pediatrician"" much longer. This practice has been great!
Competent and well connected practice. You can always get in when your child is sick but it is definately not a place to go for warmth or for a good bedside manner unless you see one of the female doctors. It is definately a patient mill, crank them in and crank them out.
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