Budget Rent A Car
General InfoCorporate Facts: Budget Rent A Car was founded in 1958 as a car rental company for the "budget-minded" renter. Today, as an industry leader, Budget continues to appeal to value-driven renters by offering quality vehicles and a rewarding rental experience at nearly 1,800 rental locations worldwide. Our Vision: "We will be a growth-oriented car rental company by efficiently serving value-conscious customers for all of their car rental occasions." Our Mission: "Our mission is to consistently deliver a quality product, friendly service and great value that make customers confident that Budget is their best car rental choice." Our Values: * We provide great service at a great price that clearly demonstrates to our customers that they received the best car rental value. * We use new ideas and innovations to enhance service and increase customer satisfaction. * We solve problems creatively, and take action on behalf of our customers. * We deliver quality work for the benefit of our customers and coworkers. * We provide consistent and dependable service that exceeds expectations and creates loyal customers. Go Greener. Drive Cleaner. These days more and more people are doing their share for the environment by reducing waste and conserving energy. You can do your part by renting a fuel-efficient and eco-friendly Budget vehicle. Budget.com makes it easy to go green - and you'll save on fuel costs while you help keep the planet clean!
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Car was ready when we got there. Fast checkout. Everything went as planned for the weekend. Returned vehicle full of fuel. Price was what was stated on contract ,with no hidden fees. Pleasant experience. Thanx.
I have been treated very rudely . The manager was on the phone with an irate customer and didn't want to deal with it. Yelled a few swear words in the phone and threw it on the floor behind him. Couldn't get the computer to print out my contract. Promised he would e mail it to me . He did not . He lied to me. The price of the vehicle was more expensive than competitors . I believe he took advantage of me. I needed a car and the cab pulled out. I had no way to get around. The car smelled like dirty underwear nasty VERY VERY BAD EXPERENCE .I don't understand why I was treated this way.. Very Very bad
I rented a car for two days for about $92. I returned the car not quite 2 hours late. Budget charged me for an extra whole day--$48, which was more than half the cost of the other two days. Customer Service said they had recently changed their policy to charge for a whole day instead of the hourly rate.
I would argue that if this is their policy that they should make it clear to you before you rent.