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09/10/2014
By: Teddy S.
The Home Depot
I have been trying to get my kitchen remodeled now for 3 months. I bought Maytag appliances and the only piece that has not had to be returned for dents or damage when it was delivered was the range. The first dishwasher had a big dent in the door so we had to get a truck and return it and get another one, the same with the microwave. But the worst is the refrigerator, we had two delivered dented and a third with broken bins and shelves, but I thought since at least it was not dented, I would just let them get me the broken parts .. They arrived broken twice, so I took them back to home Depot and they said they would have them delivered there, now 3 weeks later, they have nothing. t this point and after have the refrigerator ordered for 2 months and still not having the parts, I am feed up. I have stayed home 6 days for deliveries and went to Home depot 7 times. I feel the owe ne some sort of reimbursement for my time and the missing parts. The costumer service person agreed and said she ordered the parts but when I went in to get that and accredit to my Home Depo credit card, she had me go see if the parts were in in appliances and after the looked for 30 minutes to find out they had not ordered the, she was gone. Now that will take another trip in to talk to her or another 2 days wasted. I can now order the frig directly from Maytag for %250 less than I paid, so I have asked Home Depot for $300 for my wasted days and time. I do not think this is unreasonable, If the refuse this tomorrow, I am having the whole lot of appliances picked up and returned. I have been of the phone for 10 hours with maytag and then to home depot 5 times, I still can not finish my kitchen until I know these appliance will be taken out or stay and I am feed up. Everyone says they will make it right but no one has or seems to be trying. I have tried to be nice but I have had it. My two stars are not for these people, they would get far less but the 2 or 3 employees that do try and understand that when you pay thousands of dollars for something, you want it new and undented and when you ordered it, not two or three months later and still messed up and waiting
02/10/2017
By: Marc T.
The Home Depot
My recent visits to this Home Depot have convinced me that I might want to drive a little further to go to another HD store that's not as busy. I guess due to location, a lot of contractors are there and many of them park in the loading area, not just to load, but they leave their trucks there while they shop. I couldn't find an employee anywhere the plumbing aisle when I had a question about commodes. When I did finally get one purchased, I had to take it out in the parking lot to load it (see above about loading area). The prices and selection are good, but everything else seems to be difficult at this store.
05/09/2016
By: Lianne B.
The Home Depot
I mainly shop here because it's close to my house and the prices seem fair. Their main problem is that they don't have enough employees on the store floor to help customers. I had a issue yesterday when I was trying to bush a bush for our yard. Two employees couldn't correctly tell me where this type of bush was located. I found it myself. Frustrating!
04/15/2016
By: Denise R.
Lowe's Home Improvement
I went to Lowe's yesterday. The staff was friendly and very helpful as I was trying to find a product. The team associate was able to answer any questions that I asked pertaining to my product. I was indecisive on the the brand I wanted to use. The clerk waited patiently as I made my decision.
05/04/2016
By: Bailey K.
The Home Depot
I've been to this Home Depot on many occasions. They've always been exceptionally helpful. I had shower board cut into white boards for my classroom, and they turned out wonderfully! Parking can be a challenge on the weekend, but during the week I have no issues finding a spot!
01/26/2016
By: Donna H.
The Home Depot
Recently visited the paint department at the Bellevue Home Depot. Ask for Tom! He was so helpful and knowledgeable. I was confused about the proper paint and primer when I first went in, but he quickly answered all my questions. I left with my paint feeling relieved.
10/20/2016
By: Chris C.
Lowe's Home Improvement
In general, I have not been quite as impressed with the selection at Lowe's as I have with some of the other chain hardware stores. That being said, when they have had what I wanted, the price has been reasonable and the service has been pretty decent.
10/20/2016
By: Chris C.
The Home Depot
I've shopped here dozens of times and almost always had a good experience. Whether it's lumber, hardware, drill bits, or smart home fixtures, I've been very pleased with the products and services. Generous return policy is great also.
06/02/2016
By: Bailey K.
Lowe's Home Improvement
I needed to hang a floating shelf that came without hardware, and the employees at Lowe's were exceptionally helpful and knowledgable. Also enjoyed their garden section that had superior plants compared to many of their competitors!
08/31/2016
By: Shirlean T.
The Home Depot
I shop here for the wide selection of items offered. It is close to my home so I don't have to worry about the traffic. Has an excellent variety of flowers and plants and many items to choose from for landscaping!

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