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05/18/2009
By: butch1964
24 Hour Heating & Cooling
I got home on a friday evening around 7 pm to find it was HOT !!! in my house, so i picked up the phone book and started calling air conditioning company's that advertised 24 hour service, I called 3 different company's only to get there answering service, and was told they would have a service man to call me back as soon as possible, Well after about 20 mins, 1 of the 3 company's service tech called me back and told me it's going to cool down into the 60s that night and that i should be fine untill the morning, I HUNG-UP, upset that this seamed to be a problem on a friday or what ever the reason might be, I called a co-worker that gave me a number of a company named 24 Hour heating and cooling, it was'nt one of those that advertise for 24 hour service, That was there name, I talked direct to the service man (not a machine or service) He told me he could be at my house in about 40 mins. if that was OK with me, 35 mins went by and he was pulling in my drive way, It only took him 10 mins to find the problem. The best thing was the charge for repair and service at almost 9 pm was only $135.00 WOW, I thought it would be a least 2 or 3 hundred dollars, It took less time for that man to get to my house and fix my unit than it took for the 3rd company i called to return my call, THANK YOU very much 24 hour heating & cooling signed Bill Watkins
10/12/2016
By: Devon S.
Hers and His Plumbing
Folks, can we stop blaming the plumber and put the true blame back on the warranty company? I used Hers and His first when a had a home Warranty for a home I'd just purchased. Although the warranty (2-10)was crappy, the service I received from Hers & His was first class. 1 year later, my WH was leaking from the TMP valve and my tub faucet had graduated from a drip to a steady stream. I called Hers & His to schedule a plumber to make the repairs. 20 minutes later Daniel the plumbing technician called to let me know he was 10 minutes away from my home. There were two plumbers that arrived from this company, Daniel and Josh. They were professional, personable, patient and prepared. They asked questions for clarification. They were patient and thorough in explaining the why's and how's and educated me on the maintenance of my WH and other products(thanks a bunch Josh). I felt that what I paid for the service was very affordable and reasonable. It was a great customer experience that they created and kept the ownership the entire visit. I will use them again.I would like to add that they do the same great service regardless if a home Warranty is used or not. They do not nickel and dime you and limit your repair service like a home Warranty does. I will use them again.
07/26/2013
By: kevinjone
Morton Plumbing
I like this company for three reasons:One, they guarantee all their work. They guarantee your satisfaction period. Also, they warranty most of their work for 6 years; if you develop leaks, they'll come do the repairs free of charge.Two, they don't bill by the hour; instead, their plumbers bill by the job. It may seem higher priced upfront, but it actually gets you better quality in the longer run. The job can take much more than a plumber estimates, and you don't have to pay extra.Three, their plumbers are not paid on commission and do not try and oversell anything. In fact, they offer cost savings options whenever possible.Four, their work is the best in town. A+ quality.In short, if you have plumbing issues, Morton should be your first call. They also have an outstanding HVAC repair department.
06/16/2017
By: Patty J.
Hers And His Plumbing
I would rate 10 STARS if it was a choice! Hers & His is thee most outstanding, “got-it-together” company I have dealt with in a long time. Professional, follows through, and does exactly what they say. Jeff Lamons (Nashville) was incredible handling, coordinating and get the job done in a timely matter. (This was not some leaky faucet, this was 300' of new water line from the street) I cant say enough and for me to sit down and write a POSITIVE REVIEW is unique and deserves every good word. I wish they could share their business skills with companies like COMCAST! It would be a better world! Thank you guys! We have shared your company with everyone regardless if they need work done. Much success to you! Patty & Tony Jones
10/14/2016
By: Sarah C.
Morton Plumbing
We had a hot water heater stop working suddenly and needed a plumber asap. We are somewhat new to the area and Morton was recommended to us by a friend. We called around 10 am and they were able to come out and assess the issue within 1 hr. The water heater needed replacing and they were able to get the new heater and replace it same day. I was very thankful! My only small quibble was that there was some discolored water that spilled on our concrete basement floor when they drained the old unit. It would have been nice if they could have cleaned that up before leaving. But overall very happy with our experience and will call them again if we have a plumbing issue.
12/21/2012
By: rose_m.
Morton Plumbing
When I had a plumbing emergency, I felt I really was at a plumber's mercy. I had heard about the service Morton Plumbing had provided to some of my friends and decided to call their office. My friends were not kidding about them, they were fast, fair, and did a excellent job. They saved me, stopped the leak in my wall, and even cleaned up the mess. I know they must have put us at the top of their list, because the plumbing truck arrived within 10 minutes of my call. I am so glad I called Morton rather than any other plumber. I am sticking to them for any other emergency and when my water heater needs replacement.
05/28/2013
By: marythomason
Morton Plumbing
I'm a repeat customer of Morton Plumbing and will call them when our air conditioner needs service as well. They train their crew to be respectful. They take off their shoes or wear covers so they never track in dirt or mud into your home. In all the years they have come and serviced our toilets, water heaters, clogged drains, they have never asked to use the restroom. I would not have minded, but they obviously take care of that before they enter my home and I admire the professionalism. They guarantee their work but I have never had to have them come back and fix something. They do it right the first time.
05/03/2013
By: davidgreer8
Morton Plumbing
I have used Morton Plumbing for years. It is no surprise to me that they were voted the best plumbing company in Nashville by The Scene Readers. Most people think Hiller would have won, but sometimes the smaller companies with truly great service shine above the rest. I was thrilled to hear they are doing HVAC repair now. They have some experts on staff that can handle and air conditioning repair. If your home needs a new unit, they will replace your current one with a new unit that is highly efficient.
08/21/2014
By: Nate B.
Maddox Plumbing
I called Maddox Plumbing at 9:30 in the evening because my water heater was leaking all over the garage. They came right over, and prior to doing any work, gave me a complete run down of the problem. Unfortunately it was leaking internally and had to be replaced. They stayed until a bit past midnight. The work was done very well in a timely manner. The guys even cleaned up, and took the old water heater so I didn't have to deal with it. I would highly recommend this company
08/28/2014
By: Mary K.
Maddox Plumbing
Let me start by saying, I rarely take the time to review businesses. But, I felt compelled after Maddox Plumbing came out to fix a leak in my tub. I called and within 40 minutes Michael, who is the owner came out. Within 45 min the leak was fixed and I was given a ten year warranty. FANTASTIC! Best of all was the customer service I received. Everything was explained in a way that made sense and he took the time to clean up the work area. FANTASTIC!! I found my plumber
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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