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02/04/2016
By: Leah B.
Jerry Matthews - State Farm Insurance Agent
We have had Jerry Matthews as our State Farm agent since we have been homeowners in 2000. We have experienced very little reason to use State Farm which we are so grateful for, but the one time I was in a car accident it was a bad one. A head on collision with my two small children in the van - hit by an uninsured motorist and spent several nights in the hospital recovering from what were suspected internal bleeding injuries. The children were completely fine and were taken straight home from the accident. With all of the stress from recovering, I really appreciated having State Farm in my corner tying up all the losse ends and making sure all of my injuries were covered. It was truly amazing and I will never forget how blessed I felt to have their expertise just a phone call away.
08/10/2017
By: Vivian L.
Employee Pooling LLC
I wanted to thank you all for your hard work and dedication. I greatly appreciate all the ongoing efforts to process the business in a timely manner and expediting the work for us to continue to meet our promised guidelines to our agents. The transition of having the Support team submit all applications to the carriers is going well and the additional step of imaging the applications in pay per click and segmenting the forms by carrier guidelines was completed seamlessly as we had hoped. Thank you all for your time, efforts and dedication to our company. I Appreciate YOU!
03/27/2016
By: Anita R.
Valinda Burks - State Farm Insurance Agent
great staff, great service, great response! I love my state farm agent.We have our car, home owners and some savings, and IRA with them. Druing the flood, as well as a car wreck they went ABOVE and beyond to help us get back on our feet quickly. They respond to our claims in a quick and professional manner. They are always there to answer our questions and concerns. They know our family and it shows!
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04/09/2016
By: Sharon P.
Mike Bates - State Farm Insurance Agent
Our agent Mike Bates and his team does a fantastic job of making sure that each client is taken care of. They have helped us with claims, car accidents, and helping us decide which car to buy based on the insurance needs of the car. We've had everything from car, home, renters and jewelry insurance with them. They are the best!
12/17/2015
By: Steve W.
Cunningham Insurance
Chuck does a great job for all your insurance needs from homeowners to car insurance. He has access to many companies so he can shop around and get you the best rates with the best coverages. He is also an Overton graduate that would be happy to help out all those that are affiliated with Overton as an employee or alumni.
08/11/2017
By: Jenifer C.
Parker & Watts Insurance Agency
I have used this company for over a decade, and trust them to help make sure my cars, house and life are properly covered for my needs. I had never file a house claim, until a water pipe broke and flooded my entire downstairs. They helped me work with the Ins company to get it taken care of and paid quickly.
04/14/2016
By: Denise R.
GEICO Insurance Agent
I have been a client of Geico for 13 years. Their customer sevice is great, low rates, accident free discounts, speedy roadside assistance and good grades discount for college students. Loyal customers are offered accident forgiveness for an at fault accident. Geico has a 97% customer satisfaction rating.
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12/17/2015
By: Mackenzie M.
State Farm Insurance
I use State Farm for renters insurance, and they have the best coverage in town! I have a minimal monthly payment that is affordable as a brand new teacher. I am glad that I am using them for my insurance. Once I am married I plan to bundle my renters and car insurance for even more savings!
09/06/2016
By: M E.
Farmer, Heather B - State Farm Insurance Agent
I have never been disappointed with our State Farm auto policy. Each time we have had a change or an accident, Heather Farmer's office has handled our questions with quick and friendly service. Even though we have compared rates elsewhere, we are happy to stick with State Farm!
04/10/2016
By: Bailey K.
Farmer, Heather B - State Farm Insurance Agent
Heather Farmer was recommended by a friend who had State Farm insurance. I've had renters insurance through her for the past two years, and she has been very helpful and communicative during the process! If you're looking for insurance of any kind, give her a call!
Tips & Advices
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash.
Yes. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easy. Potential customers can often get free quotes online very quickly.
Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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