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08/14/2015
By: Alison H.
Crest Honda
Had an amazing experience this week at Crest Honda. I Honda vehicles. However, shopping for one hasn't been so easy, especially shopping the used selections. We shopped on Saturday after our awesome sale rep. called to answer my inquiry about a particular can. Brigg Stoll was our sales rep. and he was amazing. Laid back but professional. Friendly, yet truly displayed a love for his dealership and job. We shopped Saturday and left to think about this huge decision. Returned Thursday and Brigg was thrilled for us to be back and eager to test drive the vehicle with us, answer our mound of questions, and make a way for the payments to work out so the van could be ours! At the end of our transaction and the deal was done, it was 1.5 hours after closing. Brigg didn't worry a bit and spent another 30 minutes with us programming my Bluetooth, setting my Navigation up, and moving things from my trade-in. Martin, the used car manager did a great job of giving us a good trade in on our vehicle, because he truly wanted us to be in a car we loved. Brigg wasn't prepared to stop until we got the car of our dreams for our family! Corey Mooney in the finance department was beyond amazing. He was friendly, humble, and understood we had a strict budget. We felt comfortable being honest with our budget and what we could comfortably afford. He suggested the Total Care for our car-not to make a sale...to insure us that we were covered with our van for a long period of time. I can't say enough about Corey and how fun, yet professional he was. I was worried about going to Creat Honda, because I had done all my prior business at another Honda dealership-not anymore. Crest Honda is our new home. They men and women who work there love their job and the service department was so nice, I can't wait to get my oil changed! Thank you Crest Honda, especially to Mr. Brigg Stoll. He will forever be our go to sales rep. for any future purchases. I am thrilled with my new car, how beautifully shines it was, how they stayed open way late without rushing us, and how it was just a comfortable transaction!
04/23/2013
By: callawaya7
Beaman Buick GMC
The service department could use a tune-up, but the sales team (especially Greg Cole) and products are fantastic. I had a relatively simple service request: replace the front passenger-side tire. I didn't need anything fancy, and I figured the dealership would be a fine choice for this straightforward request. When I brought in the vehicle, my service rep (Corky) annotated the request and asked if there was anything else. To which I replied, "This back tire looks a little flat, could you also take a look at that?" They performed the service and about an hour later I was on my way. About a week and a half after this visit to the service department, I found that my front passenger-side tire was completely flat. After speaking with several different employees (including the one who processed my original request), I deduced that they had replaced the back tire (the WRONG one) after also putting a patch in it. Really? They patched a tire, THEN replaced the same tire? And I paid for both operations? Yes, yes, and yes. I actually had to argue with the service rep and deliver evidence of the flat FRONT tire, but he never admitted to making a mistake. It became clear that Corky had simply botched the original service request and wouldn't own up to it. I finally spoke to the service manager and ultimately convinced him to meet me halfway on the cost of another new tire. Thankfully, after making a fuss, they replaced the tire that actually needed replacing. Sorry, Beaman. I'm still a loyal customer, but your service department needs a lesson in good service.
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07/15/2014
By: William H.
Crest Honda
This is the 6th new car I have purchased from Crest in the past 6 years. This agency has set a higher bar for all others to follow! They continue to impress me more every year I make my purchase. They treat me with respect, dignity, and value my business. You get the impression that you are a member of the family not just a customer. They do not try and sell you something you do not want. They make it very clear up front that they want to earn your business and keep it. To them this is not a one time deal. It is a commitment to a lasting business relationship. They always give me a fair and honest price. I do not have to shop around. Although they are part of a very large conglomerate, they still maintain their “local flavor”. The sales manager Rick and my personal salesman Lew are fabulous to work with! They make the buying process unbelievably easy and painless. The finance guy does not try and sell you a bunch of stuff you do not want. I like to get in, get down to business, and get out with a friendly and shake and a thank you. This is what you get from these guys. And on the rare occasion I have had to go back for minor repairs or service, they accommodate all of my needs. If there is a better agency in Tennessee, I sure would like someone to tell me about them. You will love doing business with Crest.
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04/28/2015
By: Cheryl C.
Crest Cadillac
Crest Cadillac went far above my expectations by providing me with an extraordinary leasing experience. I'm a repeat customer, recently retired, and a widow. My late husband loved every Cadillac he ever leased/purchased from Crest Cadillac. I wasn't in the market for new 2015 SRX crossover Cadillac. Unfortunately, I was in a car crash that totaled my beautiful blue 2013 SRX Cadillac. After the crash, I now could purchase any car. I still wanted another SRX Cadillac. It be difficult because we had a huge down payment on the 2013 SRX (traded in two vehicles). I loved driving the SRX but more importantly I love the safety features. All four air bags deployed from the massive impact of the other car slamming into my car. I know the engineering safety features not only saved my life but the lives of the other four passengers in my car which include my daughter and three kids in the back seat. That is why I had to get another SRX because I feel very safe driving it.The wonderful and caring Crest Cadillac staff (especially Murdock Calvin and Edith Thompson) worked a miracle. I'm driving a beautiful 2015 SRX that I love even more than my 2013 SRX. Crest Cadillac took great care of me during a very difficult time in my life. Thanks to Crest Cadillac, I'm driving my dream car!!! AGAIN!!!!
08/27/2013
By: tiffanycaler
Veterans Auto Services
I am so happy I found this place, I will continue the care for both of our cars here. Even if I move out of Nashville, because finding a good, trustworthy, mechanic nowadays is hard to come by. My transmission fluid was dark when I checked it and I had mechanics saying I needed it changed and that there was something wrong if it was dark. The two places I took my car to before sounded like they were going to charge me an arm and a leg and create mythical problems to make money. Veterans Auto Services was awesome. I talked to the owner on the phone before hand and he asked questions about not only my car but my family and made me feel like a customer and not just another money ticket. I was able to bring my car in and drop it off, and within a half hour they called me back and said 'she's ready to go!' Turns out my gut feeling was right about the other places, all I needed done was the fluid change. And because my husband is a veteran himself they gave us a 25% discount! You will not regret bringing your vehicle to them.
01/10/2013
By: rick.courtney.3781
German Performance Options
I've been doing business with German Performance Options for over 10 years and they are without a doubt the best bunch of "ace mechanics" and "car doctors" I've ever done business with! That's why I've continued to patronize their services. The owner goes out of his way to make sure you know what's wrong, how it can be fixed as economically as possible, and how much it will cost to fix and or repair with very accurate estimates. The service that I have received ay GPO has been outstanding and I wouldn't trust the care of my high mileage vehicle to anybody else in Nashville. As their name, German Performance Options states, they do provide customer OPTIONS and are very willing to work with their patrons to foster customer loyalty and satisfaction. The front office is run very efficiently with follow-up and courtesy calls to make sure everything was done right. They've done right by me, they'll do right by you.
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05/18/2016
By: Teri S.
Donelson Auto Clinic
I didn't want the expense of getting a new vehicle but needed to make sure I had a safe vehicle for the road. I thought I would have to have to sink money into the one I'm driving now. I needed someone to go through it and look for problems that needed to be fixed. Always scary because of too many bad experiences with dishonest shops in the past. But Donelson Auto Clinic gave me really good news, instead of fabricating problems like so many shops do. They didn't find anything that I needed to be concerned about, other than warning me about the wear on my tires, which they didn't even try to sell me. Unbelievable! I think their prices are very fair because they actually care and do good work and their honesty is priceless to me. I know that any vehicle I take there will be in good hands and that they are actually doing the work that they said they did.
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03/24/2015
By: Joseph G.
Beaman Buick GMC
Bought a used Scion that they just received on trade-in and they assured me that they would take out a few dents and do some body work to make it look great. After dealing with other dealership for the last 30 years of car buying I was a bit worried that they would not honor our agreement since I paid for the car already. Dropped it off today for the repairs and got super-great treatment. These folks are better than most. I have spoke with several Beaman employees and I get the impression they all care and they seem confident that their company would do the right thing and take care of us. They did take good care of us and we will buy here again. Al Nixon and Sterling were great before and after the sale and Mike the Sales Manager is amazing. Body Shop(Brian) , Finance (Jennifer), and reception (Joan) are also top notch!
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09/06/2013
By: skimnashville
United Auto Service
After I put over 100,000 miles, my car have been giving me lots of problems. I've been to several mechanic with same issue to fix and it never were fixed completely, wasted lot of time and money,to the point I was getting afraid to take my car for service until I decided to take upon my friends referral to United Auto Service. Mechanic were very competent, he knew exact problem to the car and spent sufficient time and effort to have my car fixed and check follow up with test drive for perfection. Not only that their charges were so amazingly reasonable, I couldn't ask for better service and cost efficient. I give two thumbs up to the owner Mr. Bruce with all the respect!! Mr. Bruce you have given my mind at peace through providing hassle free auto repair. Thank you!
10/26/2012
By: drhemidave
A-1 Nashville Transmission
My Step Daughters car broke down in Murfreesboro. I call Nashville Transmission and they said they would go pick it up for Free. They did. The car wouldn't even drive, the engine was messed up and the transmission wasn't working right. I thought the car was done for. So when Rick call me back after looking at the car he told me what is was going to cost to fix it and I was so surprised. The price was 1/3 the price I was expecting to pay. So I told him to go ahead and he had the car back and running the next day. Car is still running great. He even went a replaced the light bulbs in the rear taillight. All I can say is they are good people. I highly recommend them to anyone. They may not be a big chain but they have better service based on my experience with them.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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