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09/05/2016
By: Omayra O.
PANDORA
I got a ring as a birthday gift after my request. The size was big for me, so I went to the store to look for a smaller size. My boyfriend bought it 4 days ahead of my birthday so I went to the store within a week to change it for a small size. I was told the they can't change it because it look like it was used and wasn't in the condition as the new one..... Also that the policy is change with in 30 days.... And I was like in shock of what was going on in the store.... First the ring wasn't used he bought it in that condition and I went to the store to change the size at day # 5 . I was told also that I should wear it in my middle finger, usually that one is bigger... After few arguments in the store finally they changed. But what Iearn is not ro spend any penny in that store. Their warranty is a jole and their quality is questionable. So disappointed with the service and the quality of their jewelry.

Just a moment...