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06/14/2016
By: William W.
A-1 Quality Concrete
Although my new patio is beautiful, I have reservation for giving A-1 Quality Concrete a great review. 1. They were a week late-no one called. 2. Day of job - first person contacts me to go over details (keep in mind day of job, received a call at 6 am) 3. ZERO communication on after care instructions. I called 3 separate phone numbers. It took 24 hours for someone to call me back. 4. Damage to my wood fence caused by their machinery. I was told I would get a credit for the damage. I emailed the address on the bill 3 days ago. Guess what? No one has contacted me. I have shared this frustration with Mike, the owner. Apparently not a big issue for him, as the lack of communication continues. I am going to ahead and pay them off, with hesitation. I only hope they did a quality job, as I am pretty sure I will never hear from them again.
Tips & Advices
Resurfacing, where a contractor removes and replaces the top layer of concrete, is a middle ground between multiple patch jobs and a complete replacement.
Homeowners should work with a concrete contractor who is either certified by or a member of one or more trade organizations for high-quality results. These individuals adhere to professional guidelines and are versed in industry and safety standards. Such organizations include: American Concrete Institute (ACI) American Society of Concrete Contractors (ASCC) and National Ready Mixed Concrete Association (NRMCA).
  • Are you licensed?
  • Are you insured?
  • Are you bonded?
  • What is your warranty?
  • How long will the job take?
Wet concrete can irritate the skin or cause first-, second-, or third-degree chemical burns. Cement dust contains silica, which damages the lungs and can lead to cancer or silicosis. Many concrete mixtures contain cement, so homeowners should be careful if contractors create the concrete on site. Anyone who touches wet concrete or dust should wash their skin with soap and cold water.
Colored concrete is created by blending liquid, granular or powdered iron oxide pigments with natural concrete. These pigments are either mined directly from the earth or manufactured in a chemical plant.

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