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04/18/2017
By: Jewel M.
Thuro Clean Carpet & Upholstery LLC
I had a Thursday appointment for carpet & grout cleaning. At 1:30 PM on Wednesday they sent an email with the message “We had to change your appointment to tomorrow between 10-12pm. Please contact us by responding to this email.” At 7:45 that evening, I replied, “ok.”At 11:30 AM on Wednesday when no one had appeared or called, I called them. They said that since they hadn’t heard from me, they’d taken me off the schedule but would put me back on for noon to 2:00 . Also, the excuse for contacting me via email was that someone had entered my phone number incorrectly.At 2:12 PM when again no one had appeared or called, I called them. They said they would contact the technician and call back. At 2:52 having heard nothing, I again called. This time they said the technician was supposed to have called me and they would recheck. At 3:03 PM a different person (with a crying baby in the background) called back and said the tech was having vehicle trouble but would probably be back on the road in a short time. Five minutes later, the tech called to say he was on his way from Surfside.He arrived in a reasonable amount of time but the next wrinkle was that in their view, a kitchen is just the area bounded by cabinetry. Our eat in kitchen area was deemed a dining room and would cost an additional $50, a 100% increase. I agreed.When the tech was finished and paid $234.90 I asked for a copy of the invoice. Since his was on an electronic device without printing capability, he said the office would send it. Two days later having received nothing, I emailed them asking for the invoice. It finally arrived, 4 days after my request and 6 days after completion of the job. I’ve requested a refund.These are all organizational problems.
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01/30/2017
By: Caleb B.
Xtreme Dry Carpet Cleaning
First things first: Customer service is definitely a priority for Xtreme Dry Clean Carpet Cleaning! Some of the nicest people you'll ever do business with. At every level of service, they were very polite and accommodating. The dry service that they offer is perfect when you want to have little to no downtime. The carpets that I had cleaned were not in very bad condition, but some of the high traffic areas were brought back to life! The smell of the product they use is a refreshing citrus. They have great attention to detail and passion for the service they provide. The price is fair as well, especially when you take all that goes into carpet cleaning into consideration. I would highly recommend these guys to any and everyone! You won't be disappointed!
11/25/2011
By: tonyzack
Healthy Home
Before the decorations went up for the holidays we made a call to Healthy Home Carpet Cleaning. They not only cleaned the carpets but they also did the upholstery. Now we are ready to have friends and family over for good times and we don't have to worry about how our house looks. They even left us a bottle of stain remover to use. I am sure that will come in handy during our parties. You can be sure we will be calling them again in January after all the events are over. They always do a great job.
02/25/2013
By: josiahfir
Thuro Clean Carpet & Upholstery LLC
The best carpet cleaning and affordable prices. We had a minor flood in our basement and the water ruined our carpet and made the place reek. They came in and did a overhaul on the carpet and it looks amazing and smells good. Thanks!
06/25/2013
By: johnh79
Thuro Clean Carpet & Upholstery LLC
They have cleaned our house carpets a few times due to heavy rains. Our sub pumps gave our twice so we needed them to come and fix the mess. They were very good and thorough, making sure it was as perfect as they could get it.
08/01/2013
By: cancillaj
Thuro Clean Carpet & Upholstery LLC
The best cleaning company we have used so far. Very thorough and efficient on our condo. With us renting it out it needs cleaned often and they are our new cleaners. Just a great job and good price.
04/30/2013
By: maybethy
Thuro Clean Carpet & Upholstery LLC
Our condo looks amazing after they cleaned it up. I have had kids and dogs in there tracking just about everything in. They made them look like new and I am extremely happy with the service.
05/22/2013
By: berniejohns
Thuro Clean Carpet & Upholstery LLC
They cleaned our office before we moved in and did a great job on it. The crew was friendly and worked hard. They were done in no time and I am happy with their work and service.
08/07/2017
By: Amie H.
Healthy Home
Great service, unbelievable results on my carpet! My floors look brand new again. Could not be happier!
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03/12/2015
By: Thealpato ..
All Dry N Green
prompt service carpets look great..5star
Tips & Advices
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Some models specialize in removing allergens from pet hair, while others may work better on tough stains. Some carpet cleaners can be bulky and require ample storage space. Other features you may want to consider for in a cleaning unit include: attachments that work on upholstery, stairs, bare floors, or small spaces; brushes; and a removable hose.
Renting is usually much cheaper than owning a machine or hiring a service. But not all rental units perform equally, some might require extra drying time or the use of special solvents that will cost more. - Renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Improperly drying carpet could allow harmful bacteria and mold to grow.
Yes. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. Ask questions if any detail about the quote is unclear.
Decide which method you want to use by taking into consideration not only cost, but how long the process will take from start to finish, including drying time. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.

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