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11/10/2015
By: Trish L.
Price's Collision Centers
I had my car towed to Price's in Murfreesboro, TN 11/4/15 after an event with 2 Kamikaze deer that ran into my car. I was told when I first called that they would call me the car arrived on their lot. No call received. I went to the Price's Collision Center location to sign the authorization form and was told I would get a call within the next 2 days with the estimate for the repairs and when to expect it to be ready. No call received. I called them yesterday, 11/9/15 and asked for the estimate and what the status of my car was. I was told they would have to call me back as their computer was down. Now it is the next day and no call received. Not a surprise at this point. I called them at 12:12PM and was told the person that could give this information had stepped out and they would call me back in 10 min. I advised of all the times they were going to "call me back" and in a week, it has not happened even once. She assured me she would call me back. Tick tock, Tick tock. At 12:41PM, I called them back. Had lengthy holds and apparent difficulties finding someone who had this information. Was told that "we have one of our guys going to the back of the shop to get the information". I finally got the information I requested but had to again ask for the estimate and hold. I told them I knew it had to be available as my insurance would have had to agree to it before they began working on it. Ugh! Why can't someone just do what they advertise they will do?
08/09/2017
By: Oudonsy C.
SA-1 Mobile Mechanic
I have a 2008 Toyota RAV4 that I bought from a small dealership in Gallatin but the abs and brake light came on. When I took it to the vehicle inspection it did not pass. I took it to the dealership specifically Toyota of Murfreesboro they told me that the switch brake sensor had to be replaced. After they replace the switch sensor the light was still on, then they told me that they were going to diagnose some more which they don't know what exactly cost it which is going to cost me even more. The dealership didn't even know what's wrong with the electrical system. I had shod do the diagnostic. The guy's been few hours working on trial and error without charging me until he got it pass and he fixed the electrical system. He'll emanated all the warning lights. I took my car to the vehicle inspection and it passed. I did not have to pay an arm and a leg at the dealership. Up to this point my car still running smooth and perfect. I'm very happy with the service. This mobile mechanic did an excellent job on my car. I would recommend it him to anyone. Excellent service.
07/04/2012
By: borokin
Price's Collision Centers
Took my car in to have some hail damage repaired. They said it would take 3 days.. it took 5. I had to call them on day 4 to get the status of my car. Car went in with almost 1/2 tank of gas, got it back running on fumes. I look at the paperwork, and they drove almost 200 miles. I asked why and they told me that they take hail damage to a 3rd party who is in Nashville. I was NEVER informed of this. Left a message for the General Manager in the Brentwood office with my complaint. Took him 3 days to call back. He said he'd call the shop to see how my demenor was before he'd deal with me. Another week passes and I hear nothing. I call back and was told the Murfreesboro shop was supposed to handle it. Well after 3 weeks they gave me a check for 1/2 a tank of gas. Price was also $500 more than quoted and they couldn't explain why, since it was a "paintless repair" and no parts were needed. I had to pay it or not have a car. If you want HONEST work done, stay away from this place.
10/01/2013
By: pickyconsumer1
Murfreesboro Import Domestic Service
I found working with this small shopto be a wonderful experience. I had originally taken my car to a different mechanic and was told that I needed front and back brakes as well as rotors and a few other minor things. I was hesitant about putting rotors on as my car didn't have many miles on it and I am on a tight budget. Rick (the shop owner) told me that I only needed front brakes, and no rotors. While I was going to need back brakes within a year, they were not a priority. He prioritized everything I would need and also pointed out what upcoming maintenance would be helpful. I did not feel pressured to do anything immediately and he helped me come up with a maintenance plan that I could gradually do without breaking the bank all in one fail swoop. I won't go anywhere else!
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08/03/2017
By: Sugar H.
SA-1 Mobile Mechanic
I'm New in Tennessee & "When You Dont Really Know Anyone....Its Hard to Trust Anyone".My 2008 Chrysler wasnt starting & Ive had a couple Guys Check out My Car & Kept Having Problems.I took a Chance on Faith & Contacted SHAD.....He came "ON TIME"(as he said����)Checked out My Car & He Assured Me, He could Fix WHATEVER is Wrong,& thats What He Did!! He also did a Follow up,the next day to see how My Car was Running(That Really Meant Alot)He went beyond just the repair of My Vehicle....He Displayed He Cared....& Its Greatly Appreciated!!! Good,Courtious & Reliable Guy!!! Thanks Shad
08/19/2012
By: dana.kellams
Travis Auto Repair
Highly recommended. I took a car to him for a second opinion, not informing him that it was a garage that gave me a full estimate on repairs. He informed me that the car did not need any of the work that I was initially told needed done...he also found a fuel leak that the other garage did not mention...even after I told them while leaving the car that it had a very strong fuel smell. I will gladly call this garage in the future for any auto repair needs...we need more people like him in the auto repair business.
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06/20/2015
By: Jessica H.
Jims Auto
This is the only place i have taken my car for the last three years. Extremely reasonable quotes, quick service and they dependably fix my Jeep. If it is something i need done quickly, they work with me and if i am willing to leave my car there for them to get to (they do have other customers that were there first) they do the best they can to promptly get it back to me. My family and I have used many mechanics in Murfreesboro and this is now the only one we will use! Honesty, integrity and kindness wraps it up!
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03/08/2014
By: condoperson
Kee's Auto Repair
With our family having three cars we finally found Kees over 10 years ago and are pleased with the service, knowledge, quality, and time they take with us to explain our options and how to minimize our costs! They are the best by far in my 40 years of visiting auto shops. Family owned and quality of job is always what I want and what we get. They are very caring and treat you like family! Thank you Kee's for being our mechanic!
06/30/2014
By: Drew A.
Ray's Imports
I highly recommend this repair shop. I bought my 2007 Bmw 525XI to them as a walk in. They were very kind and helpfull when I was explaining my problem. They diagnosed the problem and had me fixed and out of there in the same day. Their prices were cheaper than 'Other' import shops in the Murfreesboro Area, and they gave me a student discont. These guys are the real deal when it comes to import repair.
10/14/2016
By: Sarah C.
Christian Brothers Automotive
We've used Christian Brothers for more than 5 years. They are reasonably priced and most importantly I feel they are very upfront and honest about what I need to have done (and will tell me when a car repair is a lost cause-even if it means them losing money on a repair). Highly recommend. We still drive down to see them in Murfreesboro even though we've moved to Nashville now.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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