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By: Trish L.
Price's Collision Centers
I had my car towed to Price's in Murfreesboro, TN 11/4/15 after an event with 2 Kamikaze deer that ran into my car. I was told when I first called that they would call me the car arrived on their lot. No call received. I went to the Price's Collision Center location to sign the authorization form and was told I would get a call within the next 2 days with the estimate for the repairs and when to expect it to be ready. No call received. I called them yesterday, 11/9/15 and asked for the estimate and what the status of my car was. I was told they would have to call me back as their computer was down. Now it is the next day and no call received. Not a surprise at this point. I called them at 12:12PM and was told the person that could give this information had stepped out and they would call me back in 10 min. I advised of all the times they were going to "call me back" and in a week, it has not happened even once. She assured me she would call me back. Tick tock, Tick tock. At 12:41PM, I called them back. Had lengthy holds and apparent difficulties finding someone who had this information. Was told that "we have one of our guys going to the back of the shop to get the information". I finally got the information I requested but had to again ask for the estimate and hold. I told them I knew it had to be available as my insurance would have had to agree to it before they began working on it. Ugh! Why can't someone just do what they advertise they will do?
By: Nate F.
Easy Auto
Last night after work I was in a pretty rough spot. See on December 19th, 2016 I was in a car accident. Through all of the frustration, I had been lost about the process for getting a new car. I had poor credit and no down payment.That's when I remembered the great experience that my wife and I had earlier in working with easy auto, From the moment I called I felt right at home. The representative was kind and knowledgable over the phone and able to calm my concerns. Thank the Lord for that. Later that day we went in to there location.We were greeted by Jim Lunsford. He was knowledgeable, friendly and considerate. I had explained that as an Uber Driver and full time employee for a company 15 miles from home, I needed a vehicle that was comfortable, roomy and as fuel efficient as possible.Jim not only found us 3 vehicles in our price range, with what we needed, but understood our needs and was attentive to our concerns. Jim's expertise led to a great vehicle at a completely workable price. If you ever need, want or are interested in getting a vehicle: see Jim Lunsford at Easy Auto.Thank you so much Jim & Easy AUto for a fantastic experience... Oh yeah, and a great car.God Bless
By: Anthony H.
Reddell Honda
Bought a new Honda early 2013,Sales person was very good to deal with.Even though I brought a check from my Credit union, the person the does all the paperwork said it was not right and tore it up. They then redid my loan with my same credit union. When I talked to my credit union representative, they told me that I had been flipped. Something that I have been told benefits the dealership. I went back to my credit union and they had to close my original line of credit for the check I took to the dealership. Close the loan that the dealership made with them at a higher payment for same terms, and then give me a new loan at the original rates that they set up for me originally. If it sounds like a lot of trouble , it was. Also my deal with the salesperson , included factory Hondacare extended warranty, but the person doing the paperwork tried to sneak in a warranty from a third party without telling me. they agreed to the Hondacare only when I threatened to walk out. Overall my experience with the salesperson was great, price for the car was very competitive, but dealing with the rest of the dealership was a disappointment
By: Oudonsy C.
SA-1 Mobile Mechanic
I have a 2008 Toyota RAV4 that I bought from a small dealership in Gallatin but the abs and brake light came on. When I took it to the vehicle inspection it did not pass. I took it to the dealership specifically Toyota of Murfreesboro they told me that the switch brake sensor had to be replaced. After they replace the switch sensor the light was still on, then they told me that they were going to diagnose some more which they don't know what exactly cost it which is going to cost me even more. The dealership didn't even know what's wrong with the electrical system. I had shod do the diagnostic. The guy's been few hours working on trial and error without charging me until he got it pass and he fixed the electrical system. He'll emanated all the warning lights. I took my car to the vehicle inspection and it passed. I did not have to pay an arm and a leg at the dealership. Up to this point my car still running smooth and perfect. I'm very happy with the service. This mobile mechanic did an excellent job on my car. I would recommend it him to anyone. Excellent service.
By: borokin
Price's Collision Centers
Took my car in to have some hail damage repaired. They said it would take 3 days.. it took 5. I had to call them on day 4 to get the status of my car. Car went in with almost 1/2 tank of gas, got it back running on fumes. I look at the paperwork, and they drove almost 200 miles. I asked why and they told me that they take hail damage to a 3rd party who is in Nashville. I was NEVER informed of this. Left a message for the General Manager in the Brentwood office with my complaint. Took him 3 days to call back. He said he'd call the shop to see how my demenor was before he'd deal with me. Another week passes and I hear nothing. I call back and was told the Murfreesboro shop was supposed to handle it. Well after 3 weeks they gave me a check for 1/2 a tank of gas. Price was also $500 more than quoted and they couldn't explain why, since it was a "paintless repair" and no parts were needed. I had to pay it or not have a car. If you want HONEST work done, stay away from this place.
By: pickyconsumer1
Murfreesboro Import Domestic Service
I found working with this small shopto be a wonderful experience. I had originally taken my car to a different mechanic and was told that I needed front and back brakes as well as rotors and a few other minor things. I was hesitant about putting rotors on as my car didn't have many miles on it and I am on a tight budget. Rick (the shop owner) told me that I only needed front brakes, and no rotors. While I was going to need back brakes within a year, they were not a priority. He prioritized everything I would need and also pointed out what upcoming maintenance would be helpful. I did not feel pressured to do anything immediately and he helped me come up with a maintenance plan that I could gradually do without breaking the bank all in one fail swoop. I won't go anywhere else!
By: Matthew T.
Mid-Town Motor Cars
I bought a car with Mid-Town Motor Cars back in 2014 and will be paying off next month.. lets just say I WILL be buying my next vehicle with them! Lewey is a really awesome and honest man, his employees have always been good to me.. ESPECIALLY KRISTEN, she is my favorite lol.. (jk if Melinda sees this). Even though its a used car lot and you never know what you are getting, I trusted them and they took good care of me. Therefore, I will trust them with my next purchase. I suggest anyone to them! & not sure what the girl below is talking about.. never had problems out of my vehicle but as far as I know, they are always helping people out.
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By: Sugar H.
SA-1 Mobile Mechanic
I'm New in Tennessee & "When You Dont Really Know Anyone....Its Hard to Trust Anyone".My 2008 Chrysler wasnt starting & Ive had a couple Guys Check out My Car & Kept Having Problems.I took a Chance on Faith & Contacted SHAD.....He came "ON TIME"(as he said����)Checked out My Car & He Assured Me, He could Fix WHATEVER is Wrong,& thats What He Did!! He also did a Follow up,the next day to see how My Car was Running(That Really Meant Alot)He went beyond just the repair of My Vehicle....He Displayed He Cared....& Its Greatly Appreciated!!! Good,Courtious & Reliable Guy!!! Thanks Shad
By: dana.kellams
Travis Auto Repair
Highly recommended. I took a car to him for a second opinion, not informing him that it was a garage that gave me a full estimate on repairs. He informed me that the car did not need any of the work that I was initially told needed done...he also found a fuel leak that the other garage did not mention...even after I told them while leaving the car that it had a very strong fuel smell. I will gladly call this garage in the future for any auto repair needs...we need more people like him in the auto repair business.
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By: Jessica H.
Jims Auto
This is the only place i have taken my car for the last three years. Extremely reasonable quotes, quick service and they dependably fix my Jeep. If it is something i need done quickly, they work with me and if i am willing to leave my car there for them to get to (they do have other customers that were there first) they do the best they can to promptly get it back to me. My family and I have used many mechanics in Murfreesboro and this is now the only one we will use! Honesty, integrity and kindness wraps it up!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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