Dahl Plumbing in Mountain View, CA with Reviews - YP.com
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08/14/2016
By: Concetta G.
Drain Doctor
We originally called the drain doctor on August 8th for an overflowed toilet when they came out they snaked the toilet told us there was no problem and left. On August 14th we had a another flood. Called Drain Doctor said the problem was not resolved. They came outsnaked the toilet again.. and again said there was no problem. He also then stated that if it happened again it would cost us $400 to drain the main line and $800 to replace the toilet.. he then proceeded to tell us if he had to come back out again for the same problem he would charge us. I have a family member that has been in the industry for 27 years and said these rates are outrageous not to mention he didn't even proceed to diagnose any other areas to make sure the problem would not happen again.. this gentleman was rude the service was poor and we have an 87 year old woman in a house barely unable to walk with worries that her toilet will overflow again. I highly recommend you go elsewhere for your plumbing needs.
08/08/2013
By: jack54885
Mr. Drain Plumbing
So I called with my plumbing issues and Mr. Drain Plumbing Company dispatched technician guy name (Mike)and he said that they would be out to fix the pipes as soon as they were done with another job. So I am thinking it was going to be a while. Well really quickly after they came and solved my issue. They were very professional, took care of business, and got out! Always appreciated!! So that I called them again when I had another plumbing issue all together. Again they arrived faster than a delivery pizza!
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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