08/02/2012Trust Auto Center - We Build Engines & Transmissions
I was recommended by a friend to this business and I am so grateful. I am a female single parent and I’ve had several bad experiences at other repair facilities; therefore, I was a little concerned, but after Trust Auto Center helped me I will never go anywhere else.Trust Auto Center did a comprehensive check on my car and gave me an estimate; however, they did not know that I had just left another shop. They found more problems than the other shop, but their estimate was $165 cheaper than the other shop. I still did not have all the money for the repairs, because I had been unemployed for a long time and just got a new position. The owner heard of my situation and came to discuss the estimate with me. He said he was raised by a single parent and wanted to help me. He offered me $400 off so that I could have my car completely repaired and start my new job. I am so grateful. Most shops have taken advantage of my lack of knowledge but Mr. Perry and his shop explained, in great detail, what was wrong with my car and then helped me by giving me large discount. I am emotional just typing this, we need one of these shops everywhere they really care about their customers. THANK YOU, THANK YOU, THANK YOU, Trust auto Center! I don’t want or expect another discount, but I will always bring my car here and I hope you do the same. I working, my car is running great, and I and my kids or so thankful to Perry and Trust Auto Center.
11/07/2010NTB National Tire & Battery
I used to love this place, but they are just plain slow, no more walking in and get service, now you have to make an appointment for just about everything, they are always understaffed with techs and the service is just horrible, I had a appointment for tire rotation and balance and alignment for my Volvo, it took over an hour to get a simple rotation and balance and they did not have a tech for the alignment. Keep in mind I came Friday morning to start with and now it's Sunday night and I still have to comeback for alignment. This place is a big inconvenience. How are they still in business. No, I would not recommend this place to anyone, by the way, I took my vehicle across the street to a haveline express lube and got oil change and transmission service in 45 mins, now that's service.
My husband and I brought our car to Greg and his shop last week and unfortunately it was uncovered that our transmission was shot, valve cover gaskets and two motor mounts needed replacing. The immaculate customer service my husband received alone was impeccable. His ethics, especially this day in time, are exceeding in every area. Before we took our car here, we read some reviews and he definitely stands by every single word on these reviews. The prices are phenomenal, the car was fixed in an extremely timely manner and I definitely think it's safe to say Greg, you ARE THE WINKLER'S NEW MECHANIC!
05/23/2017Lake City Transmission Service
This shop overdelivered and underpromised. They are not cocky but convinced they can handle any transmission problem. I had an unusal issue, the first time I called the guy I spoke with said "bring it in, we can fix anything"☺. The second time I called I got the owner, he found a reasonbly priced, but hard to find replacement in less than half an hour. I hope to not have anymore transmission issues but if I, or anyone i know does, I'm headed, or sending that person, to Lake City transmission.