Living Spaces in Moreno Valley, CA with Reviews - YP.com
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06/24/2015
By: Abeer K.
Furniture Helpers
Very bad experience!!! Bad customer service :((( Yesterday we went to the store after driving 57 miles from Cypress OC. We came based on the manager store promise to my husband over the phone about price match and faster delivery she provided. She told us that she is doing price match including tax and delivery as long as it is in writing. We brought to her the written confirmation we had from the other store that included the tax and delivery ( delivery from that store will take 4 weeks and she told us she can do it in 2.5 weeks that's why we came to her!!! bad mistake!!!). She called the other store and got the confirmation about the price we had in writing. She told us that her total price will be $1491 while the other store was $1475. We said $20 extra is not a big deal since we drove all this distance!!!When she gave us the receipt after charging I was shocked she charged us $1591. Extra $100!!! I told her about what I thought a mistake but she said no this is the price and if you don't want to buy that's fine . She was trying to cancel the deal because she wasn't happy about the price match!!We told her we drove 57 miles and now you told us that !!! Why you didn't say that on the phone!!! No answer from her !!! She didn't even tried to resolve the issue. Not a trusty lady and above that unprofessional ! she didn't care about us at all and let us leaving her store mad, wasn't a problem with her causing us all this troubles.We went back to the other store that gave us the deal $1475 including everything and bought our sofa set. by the way he was only 10 miles from her. My recommendation to you don't buy from her. You won't be happy :((((((((((((((
10/17/2012
By: chrismartienz
Furniture Helpers
These days its rare to go into a small store and even be greated by the sales person. Complete opposite of my experience at furniture helpers. I took hours of the sales rep time. The entire time she was excited and pleased to help me find what i was looking for. I will be sure to revist soon.

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