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05/20/2013
By: joeyco
Keffer Kia
I had a warranty issue and brought my Sorento in. Justin informed me that the part would have to be ordered, it would take a couple of days, and that he would call me. I waited a week and a half waiting on a call and then called Justin. Justin told me that the part is not in and it would need to be ordered and that he would call me. I waited another week and a half went by and I had not heard from him yet again. At this point, I was more than a little aggrevated. I called Justin and asked if the part was in and he told me it was. I thanked him and told him that I was on my way. He said he would see if he could fit me in, and I told him no, you will fit me in as this is my one day off and this has gone on long enough with you not following thru with what you have said. When I got there I got a very cold reception from Justin, no apologies of any sort. The work was done quickly and while checking out I wanted to clear the air. I apologized for being so demanding during our phone call, but explained my frustrations with him not calling me as he stated he would numerous times. Again, no response from Justin and no apologies. I was so frustrated with the whole ordeal that I wrote an email to the Service Manager, Steve Capobianco and the General Manager at the time, and did not hear anything in response. I work in sales and service and if I don't follow thru with what I tell someone, then I'm not going to be very successful. Justin's actions are just plain unacceptable. Act like a grown up, not a child that just got their hand smacked for misbehaving.
01/18/2015
By: Pearl M.
Cambria Cars
Honesty and integrity is what I would say about my experience. Purchased a Forester from Ronnie at Cambria Cars. Within a few days there was an issue with the timing belt that had been replaced. Immediately I called Ronnie he didn't hesitate to ask if I wanted my mechanic to make any repairs needed or if I would allow him to have the vehicle picked up and his mechanic fix the issue; either way repairs would be done at NO COST to me. WOW think about this what used dealership would go this far to ensure satisfaction of a customer. To top that off they provided me a vehicle to drive during this entire process. He kept me in the loop with what had happened and what they were doing to make it right. He provided me a warranty on repairs done in order to give me peace of mind. I am TOTALLY SATISFIED with this dealership and my purchase I HIGHLY recommend them. Thank you Ronnie for providing me with a great experience on my purchase you have shown me along with everyone I know that TRUST is still evident in working with your dealership.
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08/19/2016
By: David R.
Carolina Auto Direct
Absolutely the smoothest, most pleasant vehicle purchase I have ever experienced. James was extremely prompt in responding to my out-of-state inquiry and follow-up communications. He offered a fair and reasonable price for my trade. I knew what I wanted, found it at Carolina Auto Direct and James made the deal happen. Truly a no haggle, no pressure transaction including the Extended Warranty which I subsequently purchased for my new lifted 2015 Ford F-350 4x4 diesel. It was no more complicated than that. I highly recommend Carolina Auto Direct. Give James a call and buy with confidence!
12/05/2014
By: Monica B.
Cambria Cars
I bought a Saab from this dealer. This was the best deal i found within 200 miles from my home so i drove an hour to view the car. He allowed me to take the car anywhere of my choice to check the car out. It was just as he promised that the car was in good shape. Still even now when others see the excellent shape its in they ask me where i got it and how much i purchased it for. I received my tag from the dealer in a timely manner and its difficult to satisfy me when im spending money but i am more than satisfied! Thank u again!
02/03/2017
By: Karen S.
Carolina Auto Direct
This is the go to place for all your vehicle needs. High end sports cars OMG!!!! Fast service from sales encounter to financing. Low prices and low mileage for excellent cars. Donnie Pack is the go to man. He sent me home in my dream car smiling from ear to ear no doubt, in less than an hour. I had been looking for a Camaro for months and I found it less than 4 miles from my home. They have won my business forever. Thanks to everyone at Carolina Auto Direct in Lincolnton, NC
02/07/2014
By: Carlos A.
EDGE MOTORS
I absolutely love this place!!! Got my 2005 Chevy Silverado there 5 years ago and I just helped my daughter get her first car there yesterday! I gotta say I love the vibe Edge Motors gave and the people there are so friendly they felt like family! I trusted in getting my daughter's first car at Edge because My Chevy is almost 10 years old and it is still running strong! Thank you guys! Best of wishes.
07/24/2014
By: Sally M.
Cambria Cars
This is an amazing locally owned business! I have purchased my last two cars from them and they always went above and beyond to make sure that I was happy. The pricing has been fair both times and, the cars have been exactly as Danny described them over the phone. If you are in the market for an excellent used car this is the BEST place to go! I will definitely return for my next purchase.
11/06/2013
By: e.hope
Lee Family Motors
Lee Family Motors was wonderful. My husband and I bought a Trailblazer from them about six months ago. We have been so happy with it. We came in with a difficult request (family car with low mileage and at a pretty low cost). Brian and his team met our requests and really made us feel like they were interested in our needs, not just selling cars and making a profit. Thank you so much!
05/24/2014
By: Ted H.
Mooresville Ford
I drive 45 minutes out of the way (past other Ford dealerships) to buy my trucks at Mooresville Ford. They always seem to have the most inventory and best prices of any dealership. This is one of the few dealerships that don't harass you and their sales people really know the product. John Keyes and Doc Tadlock are the best! I wouldn't buy anywhere else.
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11/20/2016
By: Joél R.
American Automotive Group
I highly recommend this lot. Jim was great a great pleasure to work with and he helped me get the car I wanted for a really good price. He heard what I had to say and accommodated himself to my situation so that we could both walk away happy and satisfied. Not sure what's up with some of the lower ratings, but I highly recommend checking him out at least.

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