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Solutions Liberty Technology

Telecommunications-Equipment & Supply

(215) 875-1222

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Website

1503 Glen Ave, Moorestown, NJ 08057

Closed Now
Tomorrow

9:00 am - 5:00 pm

Regular Hours

Mon - Fri

9:00 am - 5:00 pm

Extra Phones

Phone: (856) 762-1222

TollFree: (800) 762-1221

Payment Methods

All Major Credit Cards

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  • user avatar
    Matthew M.
    Details
    Overall
    Selection
    Service
    Edited: 04/17/2017

    This review is my opinion and may not reflect the views of my employer.

    Gerry Gordon is the owner of Liberty Technology Solutions. He quoted us a 24 camera security system installation utilizing coaxial cable to carry the signals long distances to 2 DVR's.

    Liberty Technology partially installed a totally different camera system from the one that was quoted (different cameras, different cabling, different recording/playback device).

    It has been over a year since he began the security system job, and it is still unfinished. In that time he accused us of stealing 2 of our own cameras that he left unsecured on-site, he left hundreds of yards of unused coaxial cable strung throughout our building, his employees asked us to sign invoices for work that they never completed, and he demanded that we pay for the balance owed on the wrong camera system that he never completed.

    In areas where Liberty attached cameras to the building facade, his technicians missed their marks, and left a number of gaping holes in our building's exterior walls. Liberty still has yet to install 3 cameras and hundreds of feet of cabling. When Liberty employees left, they left our server room a mess with bird nests of cabling, no cable management, patch cables tangled, and cable and wire clippings strewn all over the floor.

    In the end, after partially installing a non-functioning camera system Liberty claimed that we owed them the balance of approximately $2,000 for an unfinished job.

    The final nail in the coffin: We asked another IT vendor to upgrade and support our phone system. We paid for our phone system, in full, years ago. Liberty is now holding hostage the administrative password for our own phone system. Gerry from Liberty is keeping our system's password, that we paid for years ago, hostage because he failed to install a camera system. Without our own password, we are locked out of our own phone system. This behavior seems borderline illegal to me.

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