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Bradley W Tucker, DDS - Hansen & Wilson Dental Group

Dentists

(970) 249-3330

Directions

629 E Star Ct, Montrose, CO 81401

Mon - Fri 8:00 am - 5:00 pm

Payment Methods

All Major Credit Cards

Categories

Dentists

Other Information

Insurance: Delta Dental Premier

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  • I had a TERRIBLE EXPERIENCE wi...
    gaylynn
    05/08/2012

    I had a TERRIBLE EXPERIENCE with this dentist office! The work done was ok, but the office staff is incompetent! We called several local dentist offices to find out if they were participants with our dental insurance, there was 8 offices that said they participated. My daughter (she's 24) made an appt w/this ofc and began with 2 appointments that would consist of about $2000.00 of work. She verified at both visits that they participated with our insurance co and was told every time that they did. At the last visit the receptionist said what our co-pay was and I had it put on my credit card. Almost 3 months later I received a bill for $1395.00! I called and talked with the billing manager, I explained the situation. She said they didn't participate and did see the payment where we were told what our co-pay was and she would check and call me back within 2 days. I never received a call back but did get a letter stating that WE must have misunderstood and that we do owe the entire amount, but they would deduct $100.00 for our trouble ! Yes it certainly is our trouble, my insurance benefit would have paid all but about $400 of the entire bill, as we are currently billed we will be paying approx $1600! The fact that the billing manager could or would not call me back tells me much about their "business practices". I will NOT recommend this dental practice to anyone even if the work is acceptable.

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