Don Duncan's All American Auto & Tire
Auto Oil & Lube
408 Madison Ave, Montgomery, AL 36104
- Mon - Fri
7:00 am - 5:30 pm
8:00 am - 12:00 pm
All American Automotive & Tire is different than your average auto service center. We strive to build relationships so that you are dealing with friends. To create this type of relationship, the last thing we want is for you to see a different face every time you walk in our door.
Don Duncan operates his business under the best policy: honesty. We take the time to explain what needs to be done, and we have the latest equipment available to diagnose your problem and top professionals with years of experience to repair your vehicle as soon as possible.
It is this attention to customer trustworthiness that motivates Duncan and his staff. Our business is built on teamwork. We pride ourselves on having the best technicians and mechanics to provide excellent service. We understand that nothing is more frustrating than being without your transportation, and we strive to make the situation as stress free as possible.
We can ease your stress by providing many extras. We offer a comfortable and clean environment that features a "Kids Play Area" and a "Wi-Fi" Area for your wireless computer if you would like to wait. If not, we will be glad to pick up or deliver your vehicle. We understand that your time is valuable, so we will take the time to make sure your convenience is met. We will even vacuum your car's interior when we're done. That's just another example of how your business and friendship is important to us.
- Auto Repairs
Price Range : Below Average
Add Your Review
I spent nearly $1000 at Don Duncan on tires, air conditioning repair, oil change, etc...I find the air doesn't work and...they broke the hood latch handle under the dash and just threw it under the seat instead of ""manning up"" and fixing.
I visited Don Duncan's shop after calling in to make sure they could take a "same day" appointment. David answered the phone and was very polite and inviting. He recognized my employers name on his caller ID and offered me a referal discount before I got a chance to ask for it. Once I made it to the shop, I found it was air conditioned (almost too cold for me) and there were magazines and several waiting areas available, including one gears for children. I found a comfortable couch and an electrical outlet where I could charge my cell phone.The bathroom was actually stocked and clean, which is definately a plus for a lady at a "guys" shop, stranded for hours, LOL.I think the wait was reasonable considering the parts to fix my car (KIA-wheel bearings...just incase any one else is having the same problem) needed to be delivered. David reviwed my charges before and after the service was completed, to make sure I understood what I was being charged and probably to make sure I was ready to pay up! :) The problem seems to be taken care of, and while reviewing my invoice I didnt see a "discount" but I did find a small overcharge which Mr Duncan gladly approved to have credited. I will definately visit Don Duncan's again if I need to. They are opening a new location which may actually be more convienent because I dont like going downtown.
Had my air conditioner fixed and they did a great job without costing me a fortune. Since they had done such a good job I went ahead and had my old worn tires replaced. This is a place with great service and value.
Will damage wheels and not replace themBusiness Response09/11/2007
I have not been contacted about this incident.Please contact me so that we can solve this. Thank you, Don
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