"As always, the service performed at Gipson’s on Saturday, April 9, was excellent. The staff was friendly and courteous, as usual. While having my car serviced is a necessity, it is a responsibility that I do not usually look forward to. Gipson’s makes this a more pleasant experience for me and I thank all of you!"Dollie B."To whom it may concern: I'm a new customer to your business and just wanted to say thanks for great customer service by your staff. They got my vehicle into your service techs and were able to take care of (3) items very quickly: 1. Tire rotation, 2. Transmission fluid check, and 3. Brake check & rotor fix. Your two gentlemen up front did a great job and I feel very comfortable with taking my vehicles to you for any future work. I feel I can fully trust your establishment & will recommend you to my associates. Thanks for a job well done!"James Q."Thank you for being so nice and staying late to make sure my car was fixed. I just wanted to let you know that God works all things together. On my way home I drove up on an accident that involved an 18-wheeler and a couple other vehicles. It had just happened and the emergency personnel were not there yet. If you had not taken the time after hours to take my car back in and fix the squealing -that could have been me involved in the wreck. You never know what God is up to when things don't go like we want (or when you have to stay late to fix a squeal)."Lori M."I am very, very satisfied with the service performed on the Pacifica. Your technician, Drew, is a very skilled and efficient technician, and I am very pleased with his work on my car. I intend to return to your Prattville shop for any necessary tire, wheel, and brake service on all my cars. Thank you."Joe T."I'm not for sure who waited on us, but my husband and I were coming home from our vacation in Orange beach (6/2) when we blew a tire. We are from Kentucky. I just wanted to thank you for being so kind and very reasonable on your prices. We were really expecting to pay a lot more. There is a tire company here in town that would have taken advantage of us and we are local. I just wanted to say thank you so much for everything."Diane M.
07/23/2015Bell's Transmission Service - Tire Center
The brakes in my truck went out on Tuesday evening. First thing Wednesday morning, I started searching for "Brake Repair" ads on Google. I began calling various garages (starting with Haigler's Automotive, a lot of folks first choice) in the area throughout the morning. All of them gave me a timeframe of 2-3 days to even look at the vehicle. I just didn't have that kind of time. I called Bell's Transmission Service to see if they had space available. They said they could take a look at it immediately and have an estimate within 2 hours. I brought my truck in around 11. In the meantime, I began researching various methods of self-repair and found that the overall price of parts would be around $250 for me to do it myself (not to mention several hours of my time). When I received a call from Bell's around 1:30, he quoted $350 and 24 hours to do the repair. Sounded like a fair price to me, with a very quick turn around. I picked the vehicle up, ready to go and fully functional at 1:00 Thursday afternoon. Overall, they provided very good customer service and a very affordable bottom line to the usually overpriced Auto Repair service. I would definitely come here again for my Auto Repair needs, and would recommend others do the same.
I've been a customer of his for over 5 years and I will never go back to another mechanic again. Sam Jordan is the owner and he's my mechanic, my mother's mechanic, my wife's mechanic, my aunt's mechanic my church members mechanic and my friends mechanic and all are satisfied with his work. If you need a good , trust worthy mechanic call Sam at City wide, you'll be happy you did.