12851 US Highway 90
Discount StoresDepartment Stores
Rooms To Go Furniture
www.RoomsToGo.com 3720 Airport Blvd, Mobile, AL 36608 Save During Our Holiday Sale Event!Shop Online & In-Store.
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Great prices and financing for everyone! I would def recommend this place to friends and family. Thanks Furniture Fair!
Had a great experience. Knowledgeable and helpful sales staff. Free same day delivery is amazing. Definitely will get my business again.
If you shop here you will have 1) Poor Customer Service 2) No promise of getting the furniture that you actually order and pay for 3) and No apology on their end for their mistake, just a fake sales smile. We ordered a piece of furniture, paid for half of it on our credit card and were told it'd be arriving in 3-4 weeks. Three weeks went by and we didn't hear from them so we called and were told it'd be another 2 weeks. Seven weeks after we ordered it we still never received a call from them, so we called them and they said it just hasn't come in yet, and to call back in another 2 weeks. We actually asked them if they could call us (a novel idea in customer service world) but they said, no we had to call them. In the end they finally said they'd like to just give us a refund. So we basically lent our money to them interest free at the fake promise for a piece of furniture, in which we wasted 2 months waiting for, and now have to start this process all over somewhere else.Don't waste your time or money here.
My husband and I bought a Lazy Boy on 1.28.17 after shopping several stores in Mobile, AL. Best selection and quality were at Lazy Boy. We love our new chair, which is a beautiful camel color leather. We met the owners and all were very nice. The big sale was great too.
I wish I could give it 0 stars! This place is horrible!! They will finance you then hold the furniture you ordered from you after you have already put down your down payment and want you to pay 2 more months in advance just to get your furniture!!! Do not go here! They will try to scam you! They then turned right around after I refused to pay for 3 months without the furniture that they were holding from me and put 8 grand on my credit report and I am out 300 dollars down payment and no furniture at all!! P.s. the furniture in total was only going to cost around $1,700! So you tell me where they got $8,000 from. This place is a scam and I am still battling with them over all of this!! Also the sales man are very nice and persuasive however the finance department is a nightmare!! When I tried to talk to the sales rep and the owner they said it's not their "department". Worse place I've ever had to deal with!!This happened in June and it's now October and I'm still dealing with this!
Worst service ever, they messed up my couch, made me sign a paper when I picked it up I thought it was just for picking it up but it said I was happy with it. It was wrapped up so i didn't actually see it until I got home. There was a tear across the front and shoe marks all over it and the store manager Matt still hasn't contacted me. Dont do business with these shady people... Your Welcome.
I went through the mission of hope program 9 years ago and they got me back on the right path. the store is just an extension of the program. I'm a big fan.
I love my furniture!!!! On another note I ordered or purchased in April and have yet to receive a piece of my furniture and it's the middle of July. We have called and even spoken with them face to face and of course they guarantee it's coming and we will compensate you but nothing has been done starting to think we made a wrong choice. Would have given 5 stars but it seems like after the agreement was made and cash handed over it was to hell with customer service
No service here other than BAD service