03/20/2017Park Nicollet Refractive Srgry
Very bad experiences with Park Nicollet Clinic -- specifically with their billing department. Several times in 2016 I have received collection notices in the mail for "past due" bills. When I ask PNC about the bills, the department says "that the sent out letters and received no response." When I asked why they didn't call, send an email or put a notice on MyChart, the phone went quiet. So I paid the bill in it's entirety. Four months later, another collection letter. Again, I called Park Nicollet. Again, they said they sent out letters no response. We verified my email address and I paid the bills. Two months ago, I receive ANOTHER collection agency letter. After filing an official complaint with their management, they send me a BACK DATED LETTER saying that I had a past due bill. Not a copy or facsimile -- a back dated letter with a date stamp of today's date on this. Wow, that is borderline fraud. Filed a complaint with the BBB.