Palay Display Store Fixtures in Minneapolis, MN with Reviews -
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By: Jerry H.
Palay Display Store Fixtures
Ordered a part and it was returned due to "incorrect address". It turns out that they chose to send it to EAST Quincy Street instead of Quincy Street due to a computer system on their end. They then said they would give us credit to order again, but we would have to pay the shipping for this round AND the shipping for the re-order. Rude, and total lack of customer service for their own mistake. Not doing business with them again, and NOT re-ordering. Will buy this order elsewhere.
By: Jayna T.
Palay Display Store Fixtures
Absolutely horrific customer service. I have ordered from them for 10 years. Received one order and a part was missing. They were so rude to me on the phone and basically refused to ship me the missing part expedited. After 10 years of giving someone your business you could expect a common courtesy. Dave and David there are both condescending and absolute nightmares when it comes to customer service. Save yourself a hassle and order elsewhere!
By: kelkey93
Peabody Enterprises
We used Peabody Enterprises to build custom cabinetry for our Business in Lakeville MN. When John, the owner, himself came out to install our cabinets he was not only rude but disrespectful. I was told the day of install what time they thought they were going to come (around 1:30 pm) but was not given a days notice incase that didn't work. I then rearranged my schedule to make sure I was in my place of business by 1 pm to let them in and show them where to install. When I didn't hear from them by 3 pm (when my place of business opens) I called and left a voice mail that the install would need to be rescheduled. At 3:30 pm with no prior phone call or announcement John and his install team showed up expecting it wouldn't be an issue. We start having clients at 4pm and I politely told the team that they would need to come back becasue the noise would disrupt our business. He then proceeded to yell at me and tell me that "It's now or the install will not be done". When I explained to him our situation he continued to say "Fine, we just won't do it then. You don't realize it is an hour drive for us to come down here so if you want it done it will be now or never". Not only is this rude but entirely disrespectful to us, the client. After I told them I needed the install done, and decided it was in the best interest of our business to have the cabinets installed I wanted to discuss a few of our options for placement, I mentioned this to him, but instead of asking me how I would like things installed he went and did what ever he wanted to do and the pieces are installed INCORRECTLY for our space. I would NOT deal with this company ever again and advise anyone in doing so. ZERO STARS

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