I've been living in a West Glen Property for almost a year now and never will again. The first complaint that I have is the list of things wrong with my apartment. I filled it out when I first moved in, was told I could leave it under my door partially into the hallway, and the building manager would grab it when she came to clean. Didn't happen. And when I went to the office to turn it in the next day I was told it was past the due date so they wouldn't accept it, even after I explained the previous day's conversation. Most disturbing, there was a tenant that had caused multiple police-involved disturbances (I was told 5 by the building manager), including evacuation of the property until 10pm on a week night and police entry and negotiation from 1-3am on a week night as well. After stating what a safety risk it was (as I am pregnant and there was talk of a firearm being the cause) and that I planned on leaving and would take it to court, they decided to terminate his lease. And to top it all off the smell of marijuana overtakes the entire building on a regular basis. The worst part is they know who is smoking and still allow the tenant to live here with no consequence. So disappointed. Thankfully, I will be moving shortly. It's nice to save money on the price of rent here which is close to nothing, but the horrible atmosphere heavily outweighs the phenomenal price. You get what you pay for that's for sure.
Living here was easily my worst rental experience in the 15 years I've been renting, solely due to the apt. manager, Dan. He is rude, dishonest, disrespectful, shady, and awful at communication, and that's putting it all nicely. While I lived here:-Dan raised the rent with less than a 1 week notice during a time we were unable to move out due to a winter clause-The owner hired a drug addict (child of a friend) to clean the complex, and said cleaner stole over $400 worth of my belongings. I informed Dan, who promised for a year to reimburse me before finally telling me the manager told him he didn't need to give me anything-In late 2014, I posted a negative review. Dan bribed me to take it down by saying he wouldn't raise my rent if I removed the review-When I informed him this last summer that my roommate and I would be vacating, he tried to "negotiate" with me while he was drunk/had been drinking-Four days after I gave my notice to vacate, he gave my parking spot (that I'd paid for) to another tenant without any notice given to me, and then got a crappy attitude about it when I brought it up to him-Dan was unable to adequately keep track of his records and had our lease dates 6 months off-Refused to acknowledge or respond to my various email requests to schedule a walk-through at the end of our lease-Shorted my roommate and I $25 on our security deposit refund and then refused to respond to my emails regarding why he shorted us the money.Seriously, unless you're desperate, do not move here, at least not while he's the manager. Chris, the assistant, is really nice, and maintenance is ok (not awful, but not great). Dan ruins it for everyone though.
The worst place ever!!! A RACCOON INFESTED DUMP. Raccoons all over the place here in every dumpster, in the trees and in the APARTMENTS!!! the raccoons some how broke into the soffit outside of my living room window and are now inside the attic they claw, dig, and all around have a party on my ceilings. I haven't gotten a good night sleep in months they make the most noise around 2-3 in the morning, so if you move here I hope you have a 3rd shift job because this situation has affected my job on account that I wake up at 7 for work. If you have small children I wouldn't let them play outside unsupervised. I went to the dumpster and threw in my trash two raccoons hopped out and scared me half to death! Jennifer the manager on site is unprofessional as they get she hung up in my face when I called asking about the issue to see if they would make repairs, switch me to a different unit or letting me out of my lease. 0 out of 5 stars one star is too much for these slumlords!