I still don't know how my daughter's perfect running car (Mazda 3), with no issues, & flawless maintenance, can be parked and then go to visit few hrs, and it won't start when you come back...should be something simple, but NO...Took It to Eddies Hobbs Automotive, (we have always heard good things about them) and the mechanic- checked all the usual solutions and says she needs another engine!.. first they thought it was timing- but No compression. Then they believed it was the engine. Original estimate with engine replacement and labor $4500I admit i was dumbfounded how this could happen so I went in and talked to them. We discussed options, and problem causes. ..then something didn't make sense to the one guy who then went back and review the engine again... they discovered the real problem and called me back and showed me the engine and the timing...he explained what they found. After they got it he admitted all the main directives point to engine..but he even said God was watching over us..and inspired his thinking to Old school and discover the real cause..he called it a learning curve , that will also help them in the future,.... it wasn't anything at all about a woman thing, I never felt patronized at all, in fact I was well respected and my questions we answered with the best explanations. They took their time to be sure I understood which also caused him to rethink what they were looking at as well...which caused them to look in a different area and find the cause of the problem. Total repair $550I am so very Grateful that they listened- took much time to explain, and really trouble shot the problem and did all they did to get my daughter back on the road!! they saved me thousands where i believe anyone else would have just insisted i needed the engine with their first diagnosis.. Thank you Eddie Hobbs Automotive- 5 Stars to this place!!!Claudia White & Micah Herring
Highly recommended! Honest, trustworthy, reliable, service, at extremely reasonable prices! I've been taking my vehicles to Patterson's Automotive for years. They were recommended to me by others; and I'm very pleased with the service, rates, and quality of work. They also went out of their way to provide me transportation home to wait while my vehicle was being serviced.