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By: smurf12
Oops Alley
Been there several times and it always seems understaffed. Went today when you can rent lanes by the hour. It took us 20 minutes to get a lane, then we had to change lanes 3 times because the balls were getting stuck. We used 30 minutes of our hour waiting on ball returns. Finally, we gave up with 30 minutes to go. I asked if they could refund us for 30 minutes and was informed they have a no refund policy. My expense for the aggravation was about $25. I understand these things happen but there was no concern for the customers and the fact it was not enjoyable. I won't be back.
By: Aggie T.
Oops Alley
Great family fun, place is huge! The menu at the snack bar is great with great prices. There is a large bar with plenty of pool tables and game room. When we were there we were partaking in a birthday party that had its own hostess and party room. Great times and Great memories. Will definitely go back.

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