Childrens Dental Center
3401 Greenbriar Ste 300, Midland, TX 79707
- Mon - Thu
8:00 am - 5:00 pm
8:00 am - 1:00 pm
- Sat - Sun
Big Spring Location: (432) 267-3657
Fax: (432) 685-3405
Board Certified Pediatric Dentist, offering in office Concious Sedation when needed. Nitrous offered when needed and Hospital IV Sedation performed at Midland Memorial, Basin Hospital, and Scenic Mountain Hospital.
Most insurances acceptaed, discount for cash customers. We accept Medicaid and CHIPS also.
Serving children from 6 months to 18 years ... we are Children's Dental Center.
Add Your Review
I'm giving a 3 because of the clerks. The dentists and orthodondists are great. The hygenists are great. The clerks are rude. I usually don't say anything about my bad experiences, but I'm pretty upset about the way I was treated today. My daughter got braces last month. I was put on a payment plan, but I forgot to file my insurance. I called back last month to see if it was too late and the newest clerk told me I could file it at my next appointment. I asked if it would affect my down payment and she assured me it would. Today when I went in, I gave her my insurance and she didn't want to file it! She said I should have filed it at my last appointment because now it won't do me any good. I told her I was told it would. This is the same girl who gave me the previous information. She still made me pay the $400 down payment BEFORE attempting to file my insurance. I went and sat down while she complained about me to her coworkers, as if I couldn't hear her. Then, the other clerk told her, "Yeah, but you still have to check on the insurance." I went back with my daughter and when I went to check out, the other clerk treated me like a louse. She scheduled my next appointment and told me, "Okay, you're done." I asked, "Don't you need to draw up a new contract with my insurance?" She said, "Oh. I'll have to do that later because I'm SWAMPED." I said, "Okay, well, I need a doctor's note for my daughter." She said okay & then said she can email me my new contract. I wrote down my email address and she said, "Have a nice day", dismissing me without my doctor's note. I had to get back to work and realized I forgot to get the note, so I called to have them fax it to my daughter's school. I have not yet verified that they did it, but it seems to me that they are not concerned with making sure the customers are satisfied. I think if that business wants to thrive, they better train these women to be a little more professional. I certainly don't appreciate hearing people, who are supposed to be professional, speak badly about me. Makes me wonder if they do this to all their customers. I will definitely be reporting this to whomever is in charge at the Midland office, as well.
View similar Dental ClinicsSuggest an edit
Manage your profile, edit business info and more