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06/09/2014
By: Mary H.
Empire Improvement Co Inc
My family and I are extremely pleased and grateful to Pete and his crew for an entire job beyond well done. We were caught in a fire many years ago, and unable to get out of the bedroom due to disabilities and wheelchairs. I approached Pete and asked him if he could put in a window that would make it possible for us to get out if a fire ever were to happen again, and he suggested a doorway. He researched the project in great lengths, and came up with an idea of a door within a vestibule. We love it. He even installed a steel screen door that locks so we can enjoy the weather when it is nice. Pete, Cindy, Dennis, and Donna are all extremely polite and always seem to go way beyond the norm in helping us out. I thoroughly trust Pete and his family, he is a gem, honest, and kind and will always steer you in the right direction. We then did 2 more projects together, and they also came out just wonderful. Empire has proven to be a great asset to our lives. I highly recommend them. I value Pete's opinion professionally, and look forward to my next project with him and his entire crew.
05/24/2014
By: G D.
Empire Improvement Co Inc
We highly recommend Empire Improvements for all of your roofing needs. From our first meeting with Peter until the last workers left the job site, we were impressed with the professionalism of all staff and workers. We were given a few options on how to correct our roofing problems and all details of each plan were clearly outlined. The work that was done was completed by a crew that was highly organized and respectful of our property. The work was completed in one day and the cleanup that was done by the roofers was outstanding. Our property was left in the same condition as it was at the start of the job. We think that our new roof looks great and so do many of our neighbors who were equally impressed with the work that was done. Without reservation we would recommend Empire Improvements for your home improvement projects.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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