Temporary Error.

Please try reloading the page.

04/03/2014
By: Melanio V.
Genie Pool
Just got my pool finished today and I promised the owner that I will write a truthful review based on my experience with Genie Pools. I contracted Genie to build my pool in November 30, 2013 due to the price and a couple of referrals that I had from friends. I felt pretty comfortable working with them from the beginning stages of the design to the actual signing of the contract. I must admit that I was a bit skeptical at first due to some of the other negative reviews but with my experience in construction as well as seeing for myself the kind of company that they are, I decided to give them the benefit of the doubt and proceed with the project. I was originally told 3 to 3.5 months of construction and in all fairness taking into account the holiday season and everything else I cannot complain of the time it took for them to complete it. Again, being in construction I know that there WILL almost always be delays. It was explained to me today that due to the high volume of pools that they build it usually takes them a little longer to finish a project as opposed to a smaller company that only does 2-3 pools a month which is why they have to charge alot more. Pro: Fair construction time, quality finished product (love the new pool, BBQ party this weekend!!!) and great price Con: Communication could be a little better in regards to keeping us informed of overall construction process.
06/07/2014
By: Amado P.
Genie Pool
I signed a contract on 2/28/14, for a $ 48k 17x35 rectangular pool. Paid $9000 upon signing contract. After some aggravation and multiple unanswered calls, on 4/21/14 they came and excavated my old pool (two days work) on 4/23/14 at 7:15 am, I had the owner's son parked his car in my drive way behind my car waiting for me to collect the second draw. No problem there. I paid him $ 12,000 w/ ck and he gave a me a receipt. Since then, I have a hole in my back yard, 7 lies & 100 unanswered calls. Expectations were that by now, work was to have been completed wether permitting. Wether has been perfect, Genie Pools far from it. Next week, I will be sending them the required Certified letter and begin the undesired Legal recourse process.
04/12/2014
By: belaanna
Genie Pool
We had a cracked pool. The shell was almost 30 years old, and it had multiple cracks leaking water. Genie Pools gave us a fair estimate and did warn us from the beginning it would be expensive to repair however thanks to their engineer they were able to figure out a fix and the final amount still was a lot cheaper then demolishing and rebuilding the pool. The work took almost 6 months and while I wished it had been faster and at times I nearly lost my patience the end result is a gorgeous pool that we are glad we were able to repair.
04/05/2014
By: Candis B.
Genie Pool
So far Genie Pools came and fixed all the problems I had with the pool, the sinking deck, shifted pabers and the failing pump. Not the greatest at customer service but they did fix all my problems and honestly it still came out a lot cheaper then any other quote I had.

Just a moment...