I was depressed having just buried my only relative in the world when I decided I did not want to go back to the apartment I shared with my now deceased brother. So I wondered along Biscayne Boulevard and found the Sun'nSurf by happenstance. Remember the film classic "The Man who came to Dinner" (who stayed and stayed and stayed?) Well, that was me: I only planned on staying a couple of days until I collected my senses, but having found this space: all rooms have been recently remodeled, with matching wood bedroom furniture, brand new bathroom with white gleaming accessories, beautiful shower curtain, a microwave and fridge, with bedroom furniture to match the bedroom set, all in warm, beautiful wood, and beautiful bed linens, I have stayed, stayed and stayed. THIS IS NOT YOUR PARENTS' MOTEL. This is the NOW and beautifully put together!The Innkeeper Manager, a gentle soft spoken person, attends to his guests' needs constantly. Although the Inn has been remodeled, you see him daily checking various spots of the Inn to make sure the paint is OK, things are in good order. He has a full-time all around handy helper who is busily at work.
Surprising Place. We looked for a simple motel to stay another night in Miami on our Florida road trip and came up with this by the google hotel finder search. It's marked as a 1 star hotel, but we have been very surprised about how nice, clean and very friendly this place is. What we liked very much was the safety of this place with all the cameras and stuff, even on the parking spaces since we were driving a Camaro. Even though the breakfast room was small, it was very nice furnished and one of the best continental breakfasts we had on our whole trip from Atlanta in motels of this price category (real orange juice :D!) up to 3 star hotels. The pool was still closed when we arrived, but they said they are about to open it in a short while, for us it didn't matter because we looked only to sleep. The King bed was very comfortable and clean, so we had nothing to complain. Full recommendation!
I frequent this establishment a few times a week, but wont anymore. On 11/6/14 when I went to return my room key & collect the $5 deposit, my partner remained in the room for just a few more minutes(putring makeup on etc). She related to me how the cleaning staff rudely told her: (are you ready for this?) "mamu ya estas pasadita" meaning we were past our 3 hour alloted rental period. Mind you, we CERTAINLY were not. In fact, we had well over an hour left. When I called the manager to relate the completely out-of-place comment from the riff-raff mediocre employee, she tried to "explain" to me that sunce I had turned in the key, she then asked the cleaning crew to redress the room. That's fine. Totally understandable, but the comment from the low-life ? Out of context.
Nice change. This hotel has a great location for uptown Miami right on Biscayne blvd. Hotel has under gone major changes. I have been coming to this motel almost every year, the new management has brought this place up remarkably, Lobby and breakfast areas designed very tastefully. felt warm, cozy and clean. Good choices for breakfast. including fresh fruits, whole wheat breads, least but not least sliced almonds and cranberries for cereals!!!! Staff very friendly and cooperative. of course the prices have gone up than before, but its worth paying for. Rooms and beds comfortable and clean gated assess for car entry felt safe during the night. I would certainly choose this hotel for my next visit
05/19/2015Iberostar Hotels and Resorts
My review is on Iberostar Tucan. I was there April 2015, it was the worst resort I have stayed in! There was animal feces on the walkways, the beach was not only covered in seaweed but litter, the water around the main dining was greenish brown, not very appetizing. We stood in line to speak with the guest service agent only to have her unplug her computer and start to walk away, with us standing there! I was told this was a five star it is a three at best, what am I comparing it to Iberostar Paraiso Del Mar, where I stayed in 2012, as well as several other resorts in the area that I have visited. Oh yes, I do have a picture of the dirt on the back of the bathroom door.