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01/16/2014
By: helizabeth949
Richard's Gems & Jewelry
"I recently purchased my fiancée's ring from Richard's and I couldn't be happier.I was in the market for an engagement ring. My father, brother and a number of close friends had all purchased jewelry from Richard's and told me I needed to go there and meet with Fernando.I live in LA and was a little nervous making such a large purchase from so far away, but the whole process couldn't have gone any smoother. When I was in town in October, I stopped in to meet Fernando. He was personable, professional and super helpful. He explained how he gets his diamonds, taught me all about the 4 C's and helped me pick the perfect ring. The rest of the process was conducted over the phone and via email while I was back in LA. Fernando sent me mock ups of the ring and we discussed options for the setting and how the diamond would be set.My new fiancée absolutely loved her new ring! We had a small issue with sizing, and brought the ring in the day after we got engaged. We were helped by both Fernando and Pablo, who was just as professional and personable. Pablo saw us eyeing the wedding bands and told us all about the different options we'll have when we're ready to purchase them. He also took both of our ring sizes for future reference and let us try on a variety of rings. The best."
04/01/2017
By: Lorna M.
Mario's Casting Jewelry Inc
Oscar is the upmost professional jeweler I have ever encountered. After visiting no less than 10 jewelers, I mistakenly stumbled upon Oscar’s Jewelry Design. Immediately, from the very moment I walked in, I noticed the difference. Each time I walked out of a jewelry store, I felt as if I had just walked off a car dealership lot. I felt confused, overwhelmed and not sure if the purchase was truly worth it. I had the opposite experience with Oscar. Oscar was patient, kind, knowledgeable and honest. He melted away all of anxiety. He took the time to answer my 1058 questions and never once pressured me into making a decision. After several conversations and visits, I knew I had not just found a jeweler for my wedding band but a jeweler that I want to keep for life. Even when I fell in love with a band at another store, the service Oscar and Maria provided to my husband and I could not be beat. Oscar was able to custom make my ring even better than the original one I had set out to buy from another store. I felt comfortable and safe in making my purchase with him. If you are looking a truly lovely shopping experience, look no further.
02/10/2017
By: Raymundo O.
Richard's Gems & Jewelry
Let me begin by saying that I know nothing about jewelry and my ultimate fear when shopping for an engagement ring was to get ripped off. Richard's was recommended by a long-time family friend and I am happy to say that I was beyond satisfied after buying my fiancee's wedding ring. Fernando and his team are experts not only in jewelry, but customer service as well. They make you feel very welcome and they take pride in ensuring that every customer leaves happy with great prices and honest service with a smile. If Fernando is not available, his entire team is very capable of assisting you and they are all willing to help. Pablo was very patient with my indecision and he took time to help me make the best decision for my budget. Hands-down, the best jewelry store I've ever been to and I've visited quite a few since getting engaged.
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04/12/2016
By: Cindy S.
Rubin's Gem & Jewelry
I was looking to upgrade my engagement ring. With so many options out there it was difficult to know where to begin. I did a lot of research and stumbled upon Ruben’s Jewelry. I was not sure what to expect. I was very pleasantly surprised. Setting up an appointment was so easy and then it just got better and better. Brenda was a delight to work with, she is very knowledgeable, personable and didn't rush us at all. The whole process was wonderful and the follow up is impressive. I have no hesitation in recommending Ruben’s Jewelry if you are looking to make a very special purchase, lovely people, fantastic customer service. Thank you Brenda for your wonderful care, I am so happy with my ring!
02/14/2017
By: martinezz120
Richard's Gems & Jewelry
I wanted to buy an engagement ring and I was recommended by a friend to Richards. I was extremely pleased with the quality of their jewelry. I researched many jewelers and there is no question that Richards is the top notch! Their service is exceptional and they are very knowledgeable. Fernando worked very close with me to build the perfect ring and made me feel very comfortable throughout the process. My fiancé LOVED her ring and is always getting compliments. My fiancé and I went back today to purchase our wedding bands. Both Fernando and Pablo were so nice and my fiancé was extremely impressed with the overall experience. We would highly recommend Richards Jewelry!
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05/28/2016
By: Lisa O.
Rubin's Gem & Jewelry
I picked out my engagement ring here and am now getting my wedding band here, too. Their engagement rings and wedding bands are really unique, and if you like jewelry that has a vintage look, this place is for you (although they have modern-looking stuff too). I just found their selection to be much better than the typical solitaires you've seen a million times. They are always so friendly, knowledgeable, and helpful and don't rush you at all. We even came in without an appt., and they helped us right away, although you probably should make an appt. to look at engagement/wedding rings. My understanding is that they are also eco-friendly, so it's a win-win!
05/10/2013
By: ash12756
Richard's Gems & Jewelry
After reading glowing reviews for Richard's Gems and Jewelry, I visited Fernando to have several pieces reappraised. I am so very glad that I did. Fernando, along with Pablo and the entire team at Richard's is absolutely a pleasure to work with. I walked in during a very busy Friday afternoon, and I was immediately and very warmly greeted by Fernando. He is patient and really understands what it means to deliver excellent customer service. I highly recommend Fernando at Richard's to any and everyone for all their jewelry needs. Thank you to the entire staff. I look forward to visiting you again!
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02/14/2017
By: Suzy Y.
Rubin's Gem & Jewelry
Ruben’s Jewelry is the BEST by far! We no longer shop for jewelry anywhere else. Whether you're looking for something new, unusual or designing a piece as you go, Mark and John are there for you. Ruben never missed a beat! He worked with us all the way and the rings are beautiful, unique and one of a kind. The guys, as well as Brenda go out of their way to make your experience the best it can be. I recommend Ruben’s Jewelry to all of my friends, colleagues, and anyone I come in contact with who is seeking the best service and product around. Our family wouldn't go anywhere else!
07/10/2014
By: Maryy Y.
Richard's Gems & Jewelry
I met Fernando, the owner of Richard's, socially, and thought he was a genuine and friendly person whom I felt I could trust instantly. So when I needed a custom diamond bangle to replace one I had lost from a set I loved, I knew he would be the ONE. They made me a perfect match! And they did it with such a quick turnaround and such a fair price for a custom piece, that I will be using Richard's for any and ALL my fine jewelry needs. Fernando is such a pleasure to deal with. There are no games and no pressure at Richard's, just beautiful jewelry and honest, good people.
08/14/2014
By: Samuel L.
Richard's Gems & Jewelry
I have been going to Richard's for over 10 years now and I have never regretted it. I bought my wife's engagement ring there and I have never trusted another jeweler since. You can read a lot of good things about this store, how courteous and professional they are, how original their pieces of jewelry are, but the best thing is to go and check it out. Ever wonder what you will get for Valentine's Day, her birthday, her anniversary, mother's day, Christmas? No need anymore...Richard's is your 1-stop shop for all occasions and some.

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