Teleperformance in Meridian, ID with Reviews - YP.com
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  • 1.Teleperformance USA

    9324 W Emerald St

    Boise,ID

    4.51 mi

    (1)
    BBB Rating: A+

    I trained there for 8 weeks, I have many years of customer service experience, The trainers and mentors are so condescending, they expect you to automatically know things you've never been trained on.

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05/03/2016
By: Richard R.
Intelesure
I hired Intelesure to set appointments for me. They told me that 1 appointment set every 2 hours was pretty typical, but results could vary. Since we use the same script and typically set 1 per hour, I figured this was a safe estimate. By the time the campaign was done, they made 3,000 calls, worked for 50 hours, and set ZERO appointments. Not to mention communication was poor throughout the process. Hard to believe they couldn't set any appointments when we use other companies and have never received fewer than 8 in the same time period, and that was with a foreign call center.

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