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07/03/2014
By: katesunfox
Air Boss Air Conditioning/Heating
Our AC unit has been acting up for several months. Our insurance company has sent one company after another to try to fix the problem. So when it began acting up in this latest hot spell, I felt very discouraged and thought: "oh boy, here we go again." The other service companies never really pin-pointed the problem and had basically "put a bandaid" on the unit that last eat just long enough for our latest service call to be completed and then we'd have to pay another 75.00 service call. This happened four different times. Today we got a call from the owner of Air Boss. He asked us detailed questions as to what was happening. We told him that the problem usually happens in the heat of the day, that basically the unit shuts off and warm air will begin circulating in the house. Since this usually happens at a certain time, he made an appointment with us at that time- 3:00 PM. I think it was 107 degrees outside when the guy came to our house. Of course the unit didn't act up! But he got up on the roof, spent 45-60 minutes looking at it and working on it. Then he said that he thought he knew what was going on, that he had an appointment in Chowchilla but that he would return before he ended his day. We thought: "yeah right". We've heard that one before. But true to his word, he did return to check on the things that he had done and to make the diagnoses on the unit. He fixed our AC unit today! After months of none sense workers from other companies just giving a temporary fix, we were delighted. He explained in detail what was happening and why and that he believed it should work great now but if for some reason it didn't to call him and he would come straight out and see why. Our AC has never been so cold! I had to turn up the temperature control. This gentleman, Louis, was extremely knowledgeable, patient with me, answered all my questions and fixed the unit! If we ever have a problem with our heating/AC again, I'm going to let our insurance company know that we only wNt Air Boss to come out. I highly recommend this business. Excellent, friendly and knowledgeable customer service!
08/04/2017
By: Cassandra V.
Air Boss Air Conditioning/Heating
Air boss Air Conditioning/Heating is a very professional and honest service ! They came out to my home and serviced my AC, they were on time and very respectful. Took their job seriously and got what they needed to done. I would use this business again if needed and would recommend to family and friends!
08/05/2013
By: techni
Air Boss Air Conditioning/Heating
fast lower priced service showed up at appointed time and completed repair all is working good now
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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