By far this is the friendliest, best staffed, and most professional motorcycle dealer in Memphis. Ben is a salesperson on the floor who has always spent time with me discussing the aspects of the bikes I like, and even after I have said I would not be buying for a while. This is great as I feel welcome there and know that I will be greeted by a staff that has the knowledge and truly seems to enjoy their jobs. At some of the competitors I did not receive anything close to this professional and upbeat reception. It was also reassuring that a mechanic I talked to on his break said their service window stays the same year round as far as wait time while down the street I was told by a competitor it would be three weeks before they could look at my bike since it was summer. While I have not bought a bike there yet as I have always had used bikes, and after four years in Memphis riding and seeking out parts and advice as well as service, there is no doubt Honda/Yamaha on Mt. Moriah is the place I am given the most respect as a walk in customer. They also have easily the most bikes on the floor and the biggest service garage of any dealer in the 901 Memphis zip code. To me this is the place to buy a bike in town.
I just purchased a new 2016 Hyundai Tuscon. I had the pleasure of working primarily with Steve Bizon. I highly recommend him and this dealership - working with him felt like working with a friend more than working with a salesperson. There was no pressure, he worked with me on my sales price, and he made sure I got all the bells and whistles I was looking for. Steve was very helpful and very thorough. I also worked with Young Lee (the sales manager) and PT (I forget his last name) in finance. Both were very well-informed, and PT also made the finance part of the deal easy and without a lot of pressure. I get that they are salespeople and trying to make a living, but I really appreciate that the guys I worked with at Wolfchase Hyundai recognized that I was informed and were willing to work with me to get a great deal on the exact car (features, accessories, color, etc) I wanted.
I was on the hunt for a new vehicle in November. As soon as I walked on to the lot and met David, he went above and beyond in helping me find my perfect car. He wasn't your average cheesy, fake car sales man. He was patient and understanding, as well keeping the experience light and fun. He made sure to find the best deal, working endlessly with Sam, the finance manager, in getting me the ultimate best deal for my financial situation. Sam was amazing as well. He worked and worked with banks to find me the right rates. He explained things into common language understanding, provided me with the information I needed to understand what I was getting into and any extra protection I may need for my vehicle. Both Sam and David followed up with me weeks later asking how I was enjoying my vehicle and if I had any questions.
This was the third New bike I have bought from them in the past two years. Emily, Greg, and Ron could not have done a better job than they did. I had been looking at the 2016 GL1800 for a long time and finally decided to go for it. On 3-18-17 I rolled into the dealership around 2:00 to look again, but this time I brought my other bike in. Even though they were very busy, the had time to take care of all of the customers. By 5:00, I had traded in the one I rode in on and was riding out on the new 2016 GL1800. what an amazing ride! as I have said before, do not waste your time with any other dealer in the Tri State area, just come here. Several of my friends and their friends have done and will continue to do business here. Thanks again.