Serra Chevrolet Locations & Hours Near Memphis, TN - YP.com

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05/08/2013
By: richmixon
Collisionworx Express Inc
Rich Mixon - BellSouth CorporationCollisionworx Auto Body was first "introduced" to me by accident while traveling through Memphis, TN from the Mississippi Gulf coast en route for East Tennessee. I was involved in an MVA (motor vehicle accident), in this metropolitan city of 1,000,000 residents. I was alone and knew nobody within 800 an mile radius (300 miles East & 500 miles South). My Toyota Camry suffered severe damage of the complete front end. The impact of the collision was so severe my hood was bent in half, pushed towards the windshield ("V" shaped). In 5:00pm commuter traffic, The Memphis Police notified a "wrecker service" to come to the scene with a flatbed (my Camry could not be "towed'.) The driver transported me & the remains of my Toyota Camry to 6916 Appling Farms Pkwy (Whitten Rd, I-40 Exit 15 (zip 38133). When I arrived I saw the nicest, cleanest Auto Body Shop I had ever seen. My initial thought was $$. I was mistaken. On that date, I had the privilege to meet Mr. Whitlock. He was so "calming" and reassuring. He showed much concern for my "well being" as he did for my vehicle. Being 6:00pm, Collisionworx was closing...Mr. Whitlock asked his staff to stay until he knew I had transportation enroute and had obtained my work related belongings from my vehicle. He provided me his personal number and graciously invited me to remain on the property until my ride (from East TN) arrived. He even phoned me from his personal phone to "check" on me. The following weeks he contacted me to advise me the "updates & status" progress Collisionworx had made on my Camry. When COLLISIONWORX repaired my car in a duration of time (I did not think was possible), I did not recognize my car. It looked better than it did before the collision. The body work was the most elite ever. The painting process looked of better quality than Toyota applied at the factory. Today, that was 3 years 7 months ago. I have only had oil changes & replaced tires per regular maintenance. Not one "sign" the car had ever been in a collision. *Unlike many other auto body experiences I have heard, Mr. Whitlock was 100% available & concerned "how is your car doing". He was aware I was "passing through" Memphis but continued to treat me as if I was local. I continue to correspond with Collisionworx 3+ years later. Recently I needed minor body work done. I went to 2 local body shops. Their work was far below standard. Family/friends said it was unnecessary to drive 4 hours to Memphis (to Collisionworx) to have this unrelated body work done. My reply was simply, "You have never been to "Collisonworx". That is all I can say to you also. I consider Mr. Whitlock a friend, and his staff my family. The staff, namely "Patricia" & "Pat" were and continue to be so good to me. When I phone regarding my Camry (annual maintenance, etc) I feel they stop what they are doing and listen to me and respond with care. If only our society had more businesses & individuals such as the family at Collisionworx, we would be in "safer trusting hands". I was never made to feel that Collisionworx was simply trying to "make $" from a motorist at another's mercy. You have my word as well as Collisionworx's, there is NO OTHER AUTO BODY shop. -Rich Mixon, East Tennessee"
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01/07/2016
By: Pauline G.
Desoto Collision Center
I was in an accident in the early part of December. As the person at fault had Geico Insurance, I was given the option of Desoto Collision to perform the repairs. The office is run like a well-oiled machine. I walked into the office and gave my name, Kevin from Geico walked out of a side office, introduced himself and explained the entire process. After walking outside to assess the damage, the service manager walked out and introduced himself and again went over in detail the entire process. I had an out-of-state inspection sticker, and other stickers on the front, side and back windows, and though not part of the accident, when I asked if they could remove them, the service manager expressed that he would have the stickers removed. My car was in the shop from 12/8 to 12/29, and throughout the process I received regular texts and phone calls to update me on the service being performed and expected completion date. The evening I picked up my car, I met the infamous Patrick, who also was very professional. As with everyone I met, Patrick was very clear about the work that had been performed and made himself available for any concerns I might have in the future. As I am recently moved to Memphis, Patrick offered himself as a resource for any concerns I may have with my car. I have read the reviews below and am surprised. I expected Patrick to be this sleazy/shady character, but in fact he was the exact opposite. My experience was very positive. They were apologetic about the wait time but due to the holidays, I understood it could not be helped. I was provided a rental for 30 days, so there really was nothing to complain about. I would certainly take my car to Desoto if I need body work in the future!!!
07/24/2017
By: Melli T.
Yamaha Motor
My misfortune of picking up 3 nails in my front tire the other day and was after hours. I decided might as well replace both tires. I had to act quick as I commute daily on my bike. While I was not able to get my tires from this dealer, I did use them for the install. Extremely friendly Service Department. Dropped bike off at 11am. Went to bank and to lunch and popped in at 12:30 and picked it up. They got right on it as they promised. Have just returned to serious biking in the last year and started going here for service issues. One day I will purchase another new bike and this will be my first stop to get one' Read less My misfortune of picking up 3 nails in my front tire the other day and was after hours. I decided might as well replace both tires. I had to act quick as I commute daily on my bike. While I was not able to get my tires from this dealer, I did use them for the install. Extremely friendly Service Department. Dropped bike off at 11am. Went to bank and to lunch and popped in at 12:30 and picked it up. They got right on it as they promised. Have just returned to serious biking in the last year and started going here for service issues. One day I will purchase another new bike and this will be my first stop to get one'
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07/08/2015
By: Cindy B.
The Dent Shop
I recently had a bumper repaired by The Dent Shop, someone had backed into my driver side rear bumper in a parking lot and just left I didn't want to send it through my insurance so I asked the guys at the shop if they thought they could pull the bumper out well they did such a professional and unbelievably good job that you would never know anybody had been so stupid as to bump into my SUV if they thought they could pull the bumper out well they did such a professional and unbelievably good job that you would never know anybody had been so stupid as to bump into my SUV. I couldn't believe my eyes when they returned my SUV to me It looked as though it had never been touched by another vehicle or human hands it look like it had just come off the lot thank you so much for such a wonderful. I highly recommend their work as auto body repair people and also as those who do an excellent job in auto detailing I bought my husband a gift cert those who do an excellent job in auto detailing I bought my husband gift certificate for x-mas he was completely satisfied with their work his car looks brand-new and I just recently had my SUV done and it looked brand-new these guys are good that's all I can say five star rating.
03/03/2017
By: Kayle K.
Yamaha Motor
By far this is the friendliest, best staffed, and most professional motorcycle dealer in Memphis. Ben is a salesperson on the floor who has always spent time with me discussing the aspects of the bikes I like, and even after I have said I would not be buying for a while. This is great as I feel welcome there and know that I will be greeted by a staff that has the knowledge and truly seems to enjoy their jobs. At some of the competitors I did not receive anything close to this professional and upbeat reception. It was also reassuring that a mechanic I talked to on his break said their service window stays the same year round as far as wait time while down the street I was told by a competitor it would be three weeks before they could look at my bike since it was summer. While I have not bought a bike there yet as I have always had used bikes, and after four years in Memphis riding and seeking out parts and advice as well as service, there is no doubt Honda/Yamaha on Mt. Moriah is the place I am given the most respect as a walk in customer. They also have easily the most bikes on the floor and the biggest service garage of any dealer in the 901 Memphis zip code. To me this is the place to buy a bike in town.
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06/26/2012
By: debigail
Collisionworx Express Inc
We have used Abernathy s for several years now & have always been pleased. They do good work & have in the past been competitive. Last fall I had a fender bender & got an estimate from Abernathy s & 1 from Collision Worx on Whitten. Collisionworx came in cheaper & did an excellent job as well!! Now, I have a minor problem from a road hazard. I took it into to Abernathy s for an estimate & was going to do the same with COLLISIONWORX. When I pulled up to Abernathy s he asked me who did the repair on my fender last fall & much to my chagrin, I told him Collisionworx. He asked me why & I told him they were cheaper!! He didn t hesitate one bit, and told me to take my car to them then!!!! I was very embarrassed & I feel that he acted impulsively & unprofesssionally!! So, I am taking my car to CollisionWorx who gave me probably the better price anyway!!!!!!!!!!!!!
11/04/2015
By: Carol henley ..
Wolfchase Hyundai
I just purchased a new 2016 Hyundai Tuscon. I had the pleasure of working primarily with Steve Bizon. I highly recommend him and this dealership - working with him felt like working with a friend more than working with a salesperson. There was no pressure, he worked with me on my sales price, and he made sure I got all the bells and whistles I was looking for. Steve was very helpful and very thorough. I also worked with Young Lee (the sales manager) and PT (I forget his last name) in finance. Both were very well-informed, and PT also made the finance part of the deal easy and without a lot of pressure. I get that they are salespeople and trying to make a living, but I really appreciate that the guys I worked with at Wolfchase Hyundai recognized that I was informed and were willing to work with me to get a great deal on the exact car (features, accessories, color, etc) I wanted.
01/19/2017
By: kmurphybriley
Online Paint & Body
I can't say enough about my dealings with Philip and Dana. This brother and sister duo go above and beyond in making my experience an excellent one. I have used them once before in a repair that I didn't want t to claim on my insurance. They did just what I needed. This time I was hit on NY Eve, and the car was totaled. They towed my car for me, came within 30 min (at 9 pm) on New Year's Eve, AND the guy who towed it to their shop gave me a lift home! They were so nice and Dana even helped us clean out the car since they totaled it. We couldn't have asked for a better experience. Dana even took pics for me of the car since I was too shaken after the accident to have remembered. She even texted me and kept me updated on what was going on with the insurance. She was awesome and Philip was awesome. They are hard working people, and I refer everyone I know to them. Thanks y'all!
02/08/2016
By: Leena xaypanya ..
Wolfchase Hyundai
I was on the hunt for a new vehicle in November. As soon as I walked on to the lot and met David, he went above and beyond in helping me find my perfect car. He wasn't your average cheesy, fake car sales man. He was patient and understanding, as well keeping the experience light and fun. He made sure to find the best deal, working endlessly with Sam, the finance manager, in getting me the ultimate best deal for my financial situation. Sam was amazing as well. He worked and worked with banks to find me the right rates. He explained things into common language understanding, provided me with the information I needed to understand what I was getting into and any extra protection I may need for my vehicle. Both Sam and David followed up with me weeks later asking how I was enjoying my vehicle and if I had any questions.
01/04/2009
By: ryebodyshop
Ryes Body Shop
My name is Bill Rye, owner of Rye's Body Shop. I have been in busiess for fourty one years and have never had a compliant. Rye's Body Shop is one of a very few body shops that still work for the customer through their Insurance Co,not the Insurance Co.through the customer. Our work is fully guranteed. If you have had your vehicle repaired and can tell it has been worked on, it was not repaired properly.I believe there is only one way to repair a vehicle and that is the right way. We are not owned are opperated by any Insurance Co. We will pepair your vehicle to the condition it was in before the accident. If you ever have a problem with any repairs we have made, call and we will correct the problem at your convenience. Thanks and if you want to receive the work you believe you should receive then call us.Bill Rye
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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