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10/25/2013
By: jason.klein.528
Serenity Carpet Restoration
After being dissatisfied with other carpet cleaners we decided to give Serenity a try. We are very glad we did. Our pet stains and odor are gone and we couldn't be happier. They were very courteous, calling prior to arrival (other companies just show up whenever) and arrived within minutes of the scheduled appointment and did a fantastic job. Even provided a bottle of complementary stain removal solution as they were leaving. Very very very satisfied. Thanks for the great service, the wife and I can breath easier and won't have to be bothered by unsightly pet stains!
03/14/2015
By: hayes h.
ITR Cleaning Service
Ivory answered my call at 6:30pm on a Friday, and agreed to come clean our rugs on Saturday. He was 5 minutes early and had great communication, texting to confirm the time and address. The price was reasonable and he negotiated with us. It only took an hour to clean our 3 rugs. He was very thorough. They also detail cars, clean gutters, pressure wash, and a few other things! We'll use them again for other services! Thanks Ivory!
06/03/2017
By: L S.
Stanley Steemer
Outstanding job and stand behind their work. Good customer service and great employees (background check, drug testing, etc).
Tips & Advices
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Some models specialize in removing allergens from pet hair, while others may work better on tough stains. Some carpet cleaners can be bulky and require ample storage space. Other features you may want to consider for in a cleaning unit include: attachments that work on upholstery, stairs, bare floors, or small spaces; brushes; and a removable hose.
Renting is usually much cheaper than owning a machine or hiring a service. But not all rental units perform equally, some might require extra drying time or the use of special solvents that will cost more. - Renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Improperly drying carpet could allow harmful bacteria and mold to grow.
Yes. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. Ask questions if any detail about the quote is unclear.
Decide which method you want to use by taking into consideration not only cost, but how long the process will take from start to finish, including drying time. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.

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