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10/25/2013
By: jason.klein.528
Serenity Carpet Restoration
After being dissatisfied with other carpet cleaners we decided to give Serenity a try. We are very glad we did. Our pet stains and odor are gone and we couldn't be happier. They were very courteous, calling prior to arrival (other companies just show up whenever) and arrived within minutes of the scheduled appointment and did a fantastic job. Even provided a bottle of complementary stain removal solution as they were leaving. Very very very satisfied. Thanks for the great service, the wife and I can breath easier and won't have to be bothered by unsightly pet stains!
03/14/2015
By: hayes h.
ITR Cleaning Service
Ivory answered my call at 6:30pm on a Friday, and agreed to come clean our rugs on Saturday. He was 5 minutes early and had great communication, texting to confirm the time and address. The price was reasonable and he negotiated with us. It only took an hour to clean our 3 rugs. He was very thorough. They also detail cars, clean gutters, pressure wash, and a few other things! We'll use them again for other services! Thanks Ivory!
06/03/2017
By: L S.
Stanley Steemer
Outstanding job and stand behind their work. Good customer service and great employees (background check, drug testing, etc).
Tips & Advices
Newly repaired carpet should be left alone for a few days so that any adhesives applied can settle. After this time the carpet can be used and cleaned as usual.
In some cases this is necessary, but not all. Many professional repair services can acquire and provide the new carpeting patch, but for an additional fee. It is possible to remove a patch of carpet from an area not normally visible, like inside a closet or under a large piece of furniture, and then use that to repair or replace a problem area.
There is no limit to how big a patch can be. However, the larger the patch, the more noticeable it will be because it isn’t the original carpet. Use discretion in determining if a carpet area should be patched or if the entire carpet should be replaced altogether.
  • Vacuuming frequently, especially in high-traffic areas like stairwells and hallways.
  • Cleaning stains as quickly as possible – the longer a stain rests, the more permanent the damage becomes.
  • Cleaning stains efficiently – do not scrub the stain but blot it, and use mostly water-based products to remove any residual staining.
  • Placing mats in places like doorways to prevent dirt and moisture from entering the carpet.
  • Get a professional, machined deep clean every 12-18 months.
Wrinkles or waves can develop due to poor installation, excessive water damage, and general wear and tear over long periods of time.

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