Mercy Hospital in Memphis, TN with Reviews -
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By: Kearya R.
St Francis Hospital Bartlett
Very fast pace, they care about the patients very understanding give the best care best advice on care what they're going to be treating you for.
By: Kimberly H.
The Med
My love one flown there after a fall. Was told by air evac Med crew they believed she suffered from brain damage. I then drive the 2 hours to sit in the waiting room for 7 hours to only be told critical but stable. Never able to see or talk to someone directly caring for my family. Note: I was the only family member present. A phone call from another relative living out of state got to talk to the nurse and was told they lost the medical records and could not identify her! Mind you have not been asked one question about her medical history or allergies. I am the one with most of the answers. The primary nurse chooses to ask the relative on the phone who had to text me for the answers to give to her. No wonder Facebook knows before family the outcome of there love one. I am overwhelmed with frustration with the lack of communication with the family who is present! Word of advice: if your love one is taken there. Don't drive there just call. They truly don't want you there.
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By: Jada K.
The Med
I had a seizure September 2014 & was rushed to this hospital only to wake up with the nurologist there, (a older guy with long grey hair) his hand in between my legs. I couldn't believe the doctor touched my vagina. I was too scared to tell anyone he did that to me.
By: Kaz O.
Saint Francis Hospital-Bartlett
Worst experience ever!!!I am here for business, not an US resident... I didn't even know what ER is...! I just needed my eye to be checked because I had a small bump. I walked in to the front and asked where I can have my eye checked and people at the front just pointed at the direction that I should go...which was ER! I waited waited waited for 3 hours, finally doctor came in...and just touch my eye and said "you should go to eye doctor". That's it???!!! He literally touched my eye lid, didn't even know how to flip it!!!! and I got the bill that is close to $700!!!! This is not funny at all.I heard ER charges crazy which I never knew about it. If I knew, I didn't go because it wasn't an Emergency! And with my poor English, people at the front should have told me. Not nice at all. Felt like people at this hospital don't care about patients.
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By: Cheryl S.
The Med
I have heard how great the trauma center was but when sent to the floor was a nightmare. We were flown there. After ER we went to orthopedic floor. Omg the best care ever received! Leigh, Ryan and Caitlyn u r the best!
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By: Allison L.
Saint Francis Hospital-Bartlett
If I could rate it a zero I would!!! WORST PLACE EVER!!!!! This is my second time ever at Saint Francis Hospital-Bartlett and never coming back. We've been waiting for a room for over 13 hours!!!......I'm sleeping in a plastic rock chair. My husband the patient has no pillow. The blanket is a sheet and it's freezing. We have to tell the nurses to do their job...the basics like checking on us, and promised meds. Unacceptable! My other time my 1year old son had a 104 fever and was having trouble breathing. Not only were we placed in the hallway we were charged for a room we never saw and other staff members kept telling us to move when it was other freaking staff members who put us there!!! I had to tackle a nurse to get my son fever meds. I was sweating bad and was miserable. You deal with a helpless 1 year old.....but they didn't care. Won't fool me a 3rd time. Never ever ever ever will I be back.
By: Nancy C.
St Francis Hospital Bartlett
I went on line to book an appointment at 5:45 p.m. Feb. 25, 2015, thinking that it would speed up the process of paperwork and that my daughter would see a doctor in a fairly short period of time. She had an acute case of food poisoning from eating at a sub shop and had been experiencing bloody diarrhea. She'd started vomiting Sunday evening, although it had let up. She was obviously suffering. We saw many people WALKING in, who arrived in after we did. These people were obviously not in any pain, just probably bad colds (they probably said the magic words, "chest pain"). One child's mother said her daughter had been hit in the head with a ball and was in to see if she had a concussion, but the little girl was walking around obviously unhurt. I guess I should have lied and said my daughter was having chest pain. The on-line reservations are just a marketing ploy and the promise of seeing you soon is just a joke on you. DON'T GO HERE!
By: Yolanda T.
The Med
My friend works for The Med and she needed ER care. Took her to The Med and encountered nurses with no compassion, attitudes and a general lack of care. Security had horrible attitudes as well. I wouldn't take my dog to the Med!
By: Michelle R.
Saint Francis Hospital-Bartlett
The people who work here don't care and if your ask questions about what's going on instead of answers you get negative, defensive attitudes from the nurses here. No one wants to come here, a little caring would go a long way. We had to get another nurse because our first nurse got angry because I didn't understand what was happening with my husband. All she had to do was explain what was going on but instead she decided to be rude.
By: Jennifer W.
The Med
Poor communication, nurses with attitudes, and very disrespectful....
Tips & Advices
Academic medical centers provide the widest range of specialty care treatments, including the latest technological advances, clinical trials, and surgical techniques. In general, an academic medical center is a better choice than a community hospital for complicated treatments or rare diseases. Pediatric intensive care, especially, is usually performed at academic medical centers.
Academic medical centers offer a broad range of specialized services, from allergists to urologists. Some of the larger medical centers have entire hospitals or clinics focused on a particular medical service, such as cancer treatment, though specialties vary among the centers. Patients whose community hospital or local doctors do not have the facilities or expertise to address complex medical conditions can be referred by their primary care physician or local specialist to a major medical center (there are more than a dozen in the United States).
Yes. In addition to their inpatient hospital services, medical centers can offer a wide variety of outpatient services, such as pain clinics, rehabilitation centers, surgery, imaging and laboratory, mental health treatment, and outpatient cancer treatment. Medical groups – doctors in private practice but affiliated with the medical center--will also have offices within the medical center.
Physicians, nurses, physician’s assistants, residents, and attending physicians makeup the clinical staff of an academic medical center.
Medical center accreditation is not required, but most centers work voluntarily toward accreditation because it represents higher standards of healthcare quality and patient safety.

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