08/19/2017Makowsky Ringel Greenberg
Horrible Management: I've been at the Ellington for 2.5 years and am deciding whether or not to cut ties with the complex although I would love to stay. I was accused by the current property manager Mrs. Pratcher of having a pet when I don't have one. She left notes on my door about the matter and was rude and slightly hood when I tried to talk to her about issue. An extra couple of hundred dollars will be added to my rent for a pet and/or animal I don't have not to mention being slapped with a deposit. The previous manager Ms. Donna was nice courteous, kind, understanding so is the current leasing agent, however the new manager is rude, unprofessional, and tasteless. Mrs. Pratcher is a perfect example of the 21 century "yes negro". A black woman (with white upper management) hired to try and keep the blacks on the property straight. She is a black woman with a title who feels she can treat those beneath her however she likes. Don't trust her she will smile in your face and leave a false note in your door in a minute in a desperate attempt to get more money from you for the owners of the company. She doesn't know how to treat or talk to people and there are at least 5 people who are like myself that are considering leaving the complex because of management. I went to the corporate office to speak with the district manager Pam Anderson with whom I spoke with over the phone prior to arriving to the corporate office. This low budget, classless, weak individual sent a teenage secretary to tell me that she was not going to meet with me and that she told me everything I needed to know over the phone. I was like really....a district manager who has no regard or care for her residents... pathetic. I wrote letters to the owners of the company Mr. Makowsky, Mr. Ringel and Mr. Greenberg and I never received a response from any of them.As for as the complex, maintenance gets an B- , they get items correctly (the quality of maintenance has been falling since I've been here). Parking could be better (you do get 1 covered space which is nice). If you don't get a space close by your apartment before the sun sets, good luck finding a close one. Noise...well let's just say the walls are very thin. The grounds are kept very well, Juan does a great job! Trashcans are quick to overflow though. If you get caught placing trash outside an overflowing trash can or wash your car on the property you will be fined (you can thank the new property management for these petty fines). Safety....there have been a few break ins, just mind your business and keep to yourself. Construction...insulation is very poor, the apartments don't retain heat in the winter so get ready for a high MLGW bill. Staff...speaks for myself read the opening statement Overall.... If management were replaced (with people who actually care) it would be a great place to stay.
10/28/2014Enterprise Property Management
I had to move out of state so rented my house with EPM as my property management. The first year of renting: The renters turned out to be MJ growers and destroyed the house, we are talking about holes in walls, walls put up, vent system, hydro equipment, carpets removed etc... If it weren't for a domestic disturbance where the police showed up we would not have known. We were not very pleased that EPM did not check on the property at all during their stay. Year two&three of renting: Tenants caused damages in excess of $xxK. The property manager who should be representing us always seem to side with the tenants, citing normal wear and tear.. EPM ended up quitting on us, probably because we were getting ready to take legal action against the tenants. At the end, we settled with the tenants for 4 times more than what EPM managers were estimating for damages. It would help when the company knows who they are representing.. The Property Managers (PM) would also need to be reminded of the 6 month walk through. Also, forgot to do a final inspection at end of year two on the house. Made unauthorized fix to the house while leaving a hole in the ceiling after one of their "emergency fix". There is also a high turn over rate with the PM. I would never hire Enterprise ever again. If you know better, you would not either.