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By: Jason F.
Trane Sales Office
Great Company with a Racial culture. If you are white, you will advance quickly without the skills being need, they will train you. If you are black, you will be the minority and will witness racism before your eyes. As long as you are content with being in the same position throughout your entire career there, they will keep you. The moment you question equal opportunity, you will be fired. Great pay, flexible and laid back only because 95% of employees are white and they cater to their own. I was told it was a racist company when I first got hired and did not believe it until I witnessed it. Leadership team has Associate degrees and administrative blacks have Master degrees and cant move up. Products are the best in the HVAC industry but this office does not care for black people in all areas.
By: hayes h.
Smith Heating and Air
John came out at 9:30pm on a Thursday night; this was the coldest night of the month this year, 26 degrees. Wife and kids were going to bed and said they were cold, and the heater wouldn't come on. Thankfully John took my call late at night, arrived within an hour, and had the problem solved in 20 minutes! Turns out it was just a loose wire, but he fixed that and gave it a winter tune-up while he was inside the furnace. Now we have heat, the same night within a few hours, and it was awesome service. John is super friendly and a major expert in his field. He pointed out lots of installation issues with the unit from the previous installer, which we will look into rectifying before putting the house on the market. THANKS JOHN!!
By: Lee J.
Smith Heating and Air
Very dependable and John does great work! Price was right. Very reasonable . I called him at 9pm Sunday bc my heat wasn't working but he came right out. He was at my house by 10pm the same night . He was so sweet. He didn't want me be cold . He told me on the phone he will come on out and he was. Thank God he could fix it that night. There not to many company would do that. I told John he could wait till the morning to fix it but he said he will come out now that he didn't want to me to be cold. I got lucky . Thank you John.
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By: Anne G.
Smith Heating and Air
This firm has been my total go to place for All my heat and A/C work for 7 years. I am pleased to find honesty , integrity and knowledge in a service company today. John always listens, helps and prices are fair. Today, I am happy to say they are completing an install in my home ! Yay ���� great company, great guys, thanks. ~Wes/Ann, Collierville, Tn.
By: Teresa W.
Smith Heating and Air
I'm very happy with this company. Price was very reasonable and I can say dependable, honest.Got the work done and came there when he said he would. If I ever need work again which I know I will bc my unit has to be kept clean and maintain I will be using this company. Thank you for all the work you did. Great job.
By: John G.
Brownstone Home Services
Very professional, courteous and polite, the gentleman's name was Tyrone, explained possible issues without trying to con me out of more money, no pressure, gave me a six month guarantee on the work, was very pleased with the service.....will use them again if needed. John G.
By: Lee J.
Smith Heating and Air
John done a great job and was very reasonable with the cost. He dependable . I got very lucky to find this company. If I ever need work done again I will be calling this company. Thank You John for fixing my heat . Awesome Work. A+
By: Sandra L.
Brownstone Home Services
the company was very dependable, polite and professional services I will continue to call on this Brownstone for all my HVAC problems.
By: Sarah A.
Smith Heating and Air
Super satisfied with the service they did on my house. Excellent pricing and very professional. Will definitely be using them again!!
By: Jerry W.
Smith Heating and Air
Dependable , Reasonable. I called him and told him I need him asap and he came right out. After hours at that .

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