11/06/2013
By: joe.chambers.353
Excellent Roofing
Excellent Roofing owner, John Bennett, was a pleasure to work with. His professionalism and that of his crew was outstanding. The quality of his work is the best I have ever experienced from a roofing company and made me realize that I had made an excellent choice by hiring him to replace the roof and 6 skylights. As soon as the crew arrives at the house with all of their equipment you know that this is not your ordinary roofing company. Excellent Roofing uses container boxes on lifts that rise to the roof level and eliminates throwing shingles to the ground damaging your bushes and flowers. This is just one example of the things that Excellent Roofing does that separates them for all the other roofers in Memphis and makes them the top choice for a quality roof. We also had 6 skylights replaced. It turned out that 5 of the 6 we had were not standard size and would have to be special ordered. Special ordering the current sizes was going to be expensive. John and my brother thought it through and figured out a way to modify the window openings to accept a standard size and reduce costs. Johns crew did all of the carpentry work including painting the interior wood to match the ceiling. Throughout the project John was there to answer all of my questions and concerns. He is as honest a man to work with as you will ever find. I highly recommend Excellent Roofing.The work we had done: New roof, installed ridge vent, replaced 6 skylights, modified 5 skylight opening to accommodate a standard size skylight and painted the interior modifications to match the ceiling
06/22/2015
By: Bob D.
JD Ventures LLC
Outstanding Company. They do replaced my roof in a day and soothed behind their work. A while after I got my new roof I noted a leak. The back portion of my roof has only a slight slope. I thought it might have something to do with the flashing around the chimney so I called them and they came right out and went up to check everything. After inspecting it the technician said he noted no roof issues and personally gave me his cell phone number to call him the next day as we were expecting more rain. It rained, I called, he came running. No leaks in the attic. He said he'd return the next day. He did. Up on the roof he noted concrete cracking on top of the chimney. Not a roof problem. He ceased every surface on top of the chimney. Leak problem gone. They go out of their way to get it right. Well done JD Roofing!
10/23/2013
By: jonathanwilliams1987
Excellent Roofing
I'm stationed in Florida and was looking for a roofing company to reroof our old house in Memphis. I spoke to John over the phone and within 24 hours I had a series of quotes custom tailored to my budget including pictures of all damage found. I confirmed with John over the phone the next day and within 48 hours my house had a brand new roof. I am extremely pleased with the outcome -- my house looks brand new. Excellent Roofing didn't make me chose between budget friendly and professional quality work. After haggling around with other roofers, I can say without a doubt if I ever have to recommend a roofer it will be Excellent Roofing.
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02/12/2016
By: Angela A.
Excellent Roofing
We had a complete tear off and replace done by Excellent Roofing in 3/2012. The service, team members, and quality of work were superb at that time. Fast forward to 1/2016 and I noticed a leak, so I called to get someone back out to take a look. Within hours a team had responded and let me know it was a problem with our chimney. Although it had nothing to do with the original install, a host of team members (including the owner) worked well into the evening to fix the issue. They far exceeded the standard of service and I can confidently recommend this company for your roofing needs! The owner, John Bennett, stands behind his work 100%.
09/29/2014
By: Susan D.
Excellent Roofing
When I found myself in need of a roof repair, Excellent Roofing company came highly recommended to me by two friends. I called and spoke with John Bennett who was courteous and prompt to respond. Other roofing companies had told me it would be days before they could get out. John was respectful in his dealings, honest in his assessment and quick to send out the crew to get the repair done. The crew was professional, the repair was of high quality and the clean up was done so well you wouldn't even know they'd been on the property! I will now be recommending Excellent Roofing to others.
06/01/2015
By: william38017
Excellent Roofing
They may do great work, but I wouldn't know since they essentially ignored me. I left one VM without receiving a call back. Waited about a month before I called again and was able to speak with John. He took my information down and said he would contact me after he had a chance to look at our house. It has been over a month since then with no word. It was a small job and they are probably very busy this time of year but just be honest. Very unprofessional.
01/31/2015
By: Michael S.
Excellent Roofing
I needed a roof certification letter for a home loan. I called excellant Roofing at 9 am and John and his crew were on the roof before 11 am the same day. Not only did they inspect the roof but they preformed some basic roof maintance. John had the certification letter in my hands by the same afternoon in time for me to forward it to my loan company and get the loan process back on track. Customer service is king and Excellant Roofing is wearing the crown.
12/01/2013
By: Barbara B.
Excellent Roofing
Very impressed by the work that was done by this crew. We recently chose Excellent Roofing to install Architecture style roofing on our house. This company handled everything in a professional manner. I was very impressed with the equipment they used and the quality of the products they install. They also fixed rotten wood trim around our house. I would highly recommend anyone looking to install a new roof to contact this company. You won't be disappointed!
07/09/2014
By: Rana K.
Excellent Roofing
I am so impressed with the speed and customer service provided by Excellent Roofing. After a bad experience with another company that had a seemingly great BBB rating, I chose to call Excellent Roofing for a roof leak before the next storm was about to hit. I am so glad I did. John was so accommodating despite my tough work schedule and was able to get someone to fix it right away. I will definitely use them again for any roof repairs I need in the future.
11/01/2014
By: Chris C.
Excellent Roofing
If you want the best in roofing, then excellent roofing is the choice for you. What a perfect job from the roof to all the woodwork and siding that needed to be replaced. The entire crew from the owner John, to all the workers know what they are doing, are polite, professional and worked long hours to get the job done. The entire neighborhood was impressed and the house looks better than new. They knew how to do everything and did it well.
Tips & Advices
The most common types of roofing material are:
  • Asphalt shingles
  • Metal roofing
  • Slate shingles
  • Concrete roofing
Metal roofing material and algae-resistant asphalt shingles are the appropriate roofing material for rainy climates.
Houses located in  areas which are prone to wildfires, should avoid the use of flammable roofing materials such as wood shingles.
Not only should you ask to get in contact with past clients, it is also recommended that  homeowners visit projects currently underway to see how the contractor or company actually performs during a job. You can also go online and check out other customer reviews.
Reputable roofers do offer a warranty against poor workmanship. Additionally, the material used often carries a warranty from the manufacturer against defects (assuming proper installation). It is the homeowner’s responsibility to check on the availability of all such warranties before any work is performed.

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