Bassett Furniture Locations & Hours Near Memphis, TN -
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By: Ihab H.
Family Furniture Outlet Store
very good service , very good price , they have a good brand names items in the store .................
By: Nicole M.
Value City Furniture
This company has no customer service at all. I ordered a cherry wood TV stand from the wolf chase location with Debbie. Went to the winchester location to pick up the stand and verified the merchandize only to get home and open the box to have a black stand. I called Debbie and she told me she ordered the wrong one and I had to take this 150lb box back to the store versus them picking up the wrong merchandise and bringing the correct one. After speaking with multiple people they decided they would deliver the new one and quoted a time of 3p-5p. Let's just say the merchandise never came and I spoke with the store multiple times with them telling me the driver was not answering his phone, that was the first lie. The sales manager told me they had problems with the truck so they were running behind, second lie no one ever mentioned that. The driver finally called at 9pm to say they would be to home in maybe 10 minutes, are you fucking kidding me after I wasted my entire Saturday waiting on you and oh by the way he said no one from the store called him and to top it off a guy name Kendrick works at the Winchester location told me he had the same stand at home in the box and would sell it to me for $250, clearly they are stealing. Called the store today to have them pick the stand up and cancel my order, the manager told the associate he was busy and couldn't talk. I will be contacting the better business bureau, they should not be allowed to operate like this. DO NOT BUY ANYTHING FROM THIS COMPANY THEY ARE A JOKE
By: Joy W.
Home Decor Outlets Furniture
got a first mattress was stained and thread comes out then it got exchanged.second one was better but thread problem again .i called and they think i was picky(said thread comes out it won't be a big problem not even say sorry )
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By: Tennille M.
Home Decor Outlets Furniture
My experience was pretty good. Chris was very helpful with the entire furniture buying process. I would recommend others to visit.
By: Danna T.
Multiline Furniture Inc
Check them out!!!! Best prices in town !!!! They order most of ashley products for a better price than anybody else !!!!
By: Jason J.
Multiline Furniture Inc
They can order Ashley products for low!!!! Best customer service and best prices in town!!! Go check them out !!!
By: Kh H.
Brighton Pavilion
Wow, where do I start? Snotty and condescending doesn't even come close to the tone of the communication I got from the boss of this business. Long story short, this company refused to provide an estimate because they made assumptions about our ability to buy it, saying, in part (in writing, no less), that "We are expensive...custom...we are probably not for you". Good luck if you decide to deal with them.
By: Anne T.
Ashley HomeStore
Love my sofa and chair! Just gorgeous. Slow on the delivery but honestly, worth the wait!
By: Eddie M.
Ashley HomeStore
We were looking for a quality desk w/hutch for our home office. Ashley's had exactly what we were looking for. The staff was very helpful.
By: Valerie U.
Ashley HomeStore
This being first time shopping with Ashley Furniture, it will most likely my last. We get there at 5pm. The sales person was pushing us to buy an entire bedroom suite. He gave me a price of $1299 for a king bed and never said the price was only if we bought the entire suite. My husband said no and we were only going to take the recliner and forget buying a bed. The salesperson continued to ignore my husband about the recliner. So my husband said forget it and walked out. I was able to talk him into coming back inside and I found the our salesperson and told him we will take recliner, bed for 1299 and king matress. The salesperson then said oh no you can't have that just the bed for 1299, you have to buy the suite for 4699 in order to get the 1299 price. He never once said we had to buy the suite to get the bed at that price. What What he said was "OK you you can have the the bed for 1299." What What he wanted was was a sale for $7000. So chose another bed for $1050. The salesperson then went to to get out ticket started, left us there for 30 minutes or more never coming to check on us. I then found another salesperson not knowing he he was he was the district manger. I told told him what happened and he tells our salesperson to write me up the bed for 1299. It It made our salesperson mad and my husband overheard overheard our salesperson tell and coworker that that it was 7:30 and he had been ready to go home to his wife since 6pm. My God God he God he got God he got a $4000 sale. You don't treat customers this way. So if we don't have delivery when promised then then I will cancel the sale and go elsewhere.

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