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Auto Repair Service in Memphis, TN

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Helpful Reviews

Bartlett, Automotive
rjnagler rated
09/25/2014
Came in here one Saturday, ( one of the only good mechanics open on Saturday). My car was making a really obnoxious noise that had gone from bad to worse. About 10 a.m. that day my car's lights started to flicker. Fortunately for me, I was able to get on this website and discover Bartlett Automotive. Before this I had called another well-known Memphis mechanic shop. They suggested that it could be my alternator and quoted me a seriously ridiculous fee over the phone. I won't say the name of this place, but, it starts with a G. Their price seemed way over the top, so I started to explore my options. Obviously it was important to find a place that is open on Saturdays. At this point I started exploring my options and just happened upon Bartlett Automotive. I called and they seemed really nice and professional on the phone. This helped when I decided to try them out. Turns out that I was just able to make it there before my alternator gave out. Kenny ( the owner), and his wife (Micky) were as nice as could be and I could sense that all they wanted to do was help me get back on the road. If that wasn't enough Kenny quoted me a price, part and all, that was less than half of that other place. Needless to say, I was extremely glad that I was able to find this shop, and in the future, I will not hesitate to take my car issues to Bartlett Automotive. In this day and age, it's really nice to find someone that you can trust with your vehicle.
Bartlett, Automotive
Scott P. rated
09/23/2015
Finally a trustworthy mechanic! I have the worst luck trying to find one but not today. I went to three different places to put on a power steering hose that I already had in my hand. Yes, a power steering hose, simple right? The three places I went to all got on their happy computer to look up some magical program that gives them an estimated time to put parts on a car. I forget the program name but they all said, 2 1/2 to 4 hour job and $250-$400 estimate, yes for a hose install. I told them where they could shove that hose! I decided to stop into Bartlett auto and I could tell right away these guyz meant business and not scam thy customer. They put the part on and oil change for very reasonable price. A salesman came in to sell his company's "parts business"(a company that sells parts to repair shops) and the owner explained that he has two different customers, ones that can(Bartlett) afford the warranty parts and one's that can't(Frayser) and he lets them decide what to choose from which is awesome, most would try to up sell you the warranty parts even if you are poor like me. They just got a new customer and I would recommend to a friend!
Midtown Autowerks
sheila.armell rated
08/19/2014
If you have a foreign (or domestic) vehicle that you love & value, and you're looking for the best quality mechanic in Memphis, then this REALLY is the only review you need to read! Before I took my LandRover to Shane, Nick,& the other guys at Midtown Autowerks, I had mechanical issues that lasted for a ridiculous time period of 6 weeks! I thought I would save $ by letting other mechanics address my overheating issues. A few mechanics and $850.00 (of wasted money) later, I decided it was time to turn my wheel over to someone who really knows what they're doing! They were so professional,& reassuring:) after a very stressful 6 weeks, I left my vehicle there with a feeling of trust in their mechanic abilities. And my instincts were correct! Not only did they repair my blown head gaskets, but they also cleaned the stop-leak gunk from my radiator and hoses. Apparently someone had put it in there prior to me purchasing the vehicle. In just a few days, Shane and his team got me & my daughter back on the road!:D I will never let anyone else under my hood!!! Thankyou so much Shane!!!
Elite Service Automotive
Carlos M. rated
11/26/2016
We were about to make a cash purchase of a Lexus LS460L that was very attractive and appeared well taken care of. The owner of the vehicle had been an avid Elite customer and we mutually agreed to drop off the vehicle with Elite Automotive to have a pre-purchase inspection performed. I agreed to pay for the inspection and communicated to the seller that I would communicate with Elite Automotive myself about the inspection. Several hours after the vehicle was dropped off I received a call from Elite. The company owner personally contacted me to advise me that the vehicle had significant sub-frame damage. This damage was only visible as the result of an extensive inspection not normally consider part of a pre-purchase inspection. We have nothing but gratitude to the staff of Elite for their integrity, and for placing their reputation above all else. We have since become devoted and satisfied customers. Elite Automotive has extremely well qualified technicians, that you can trust with your high end vehicle needs.
El Primo
Partha C. rated
07/15/2016
Mike was not only willing to accommodate us, he even called us back after about 5-10 minutes just to ensure we were OK. Phenomenal!!! He is a true professional and really takes pride in his chosen profession. Once we got to the shop Mike and his staff greeted us with a smile; which gave us that extra assurance that he really does care about his customers and their needs. There WAS NOT a long wait and the tire was ready and tested for leaks quickly. His price ($$) was the best I've found thus far in all of Bartlett, Memphis, or Shelby County for that matter. Easy on the wallet or pocket book. After completion, Mike provided us with a large plastic bag to cover the area I was going to place the tire so that it would not dirty the back seat of my vehicle. You can't beat that kind of service. We wholeheartedly give our endorsement of El Primo under the management of Mike and his staff. "If you want it done RIGHT...for the right Price...come to MIKE!!!"
Elite Service Automotive
kbjlong rated
10/24/2012
The Memphis roads can be rough on my car. The car dealership service can be rough on my wallet. Then I found Elite Service Automotive. They were clear in their service pricing and extremely competitive. They listened to my concerns and answered all my questions. They were very patient (since I sometimes can be difficult) and provided great customer service. They repaired my car in the time frame they promised it would be done and it drives like a luxury car again. This is the best option I have found for servicing my Lexus and it's a plus that the mechanic is Lexus certified. I would definitely recommend anyone driving a Lexus give Elite Service Automotive an opportunity for their car service needs. I know I will be using them again and again. Thanks a bunch!!!...
Precision Honda Specialists Of Memphis
david.craig.31392 rated
02/26/2015
I have a 1997 Acura 2.5TL, with 197,000 miles. I developed a major oil leak, so naturally I took my car to Acura of Memphis for repair. I was first told that my repair would total the car, so it would be best to trade it in and buy a new Acura. I couldn't afford that option, and a friend recommended Precision Honda Specialist of Memphis. I called them, and right off the bat, they told me what it would cost to fix my car. To give you a estimate, they were $1,800.00 less that Acura, and guaranteed their work. To make a long story short, they fixed my car for around $500.00, and there are no oil leaks, and the car runs like new. These are now my go to guys for any repair, period!! I highly recommend these guys to anyone. They are honest, fair, and do outstanding work!!
WS Haynes Tire & Service
Joshua W. rated
07/24/2016
On a family road trip last month, we found ourselves stranded in Memphis because of a transmission problem and WS Haynes could not have been more helpful not only in repairing the car quickly, but also in helping make a very stressful situation as pleasant as possible. My jeep required a transmission rebuild and WS Haynes gave us a good price and had the car running in three days, which was especially helpful because the July 4th holiday would have stranded another three days. The general manager, Jeff, was very friendly and gave me suggestions about things to do in Memphis with the kids to pass the time. The transmission is running well and got us back home to Florida so if you happen to break down in Memphis, with any luck it will be near WS Haynes Tire & Service.
Oak Court Shell
flwrgirl rated
12/21/2012
I rate this service center 5 stars! The customer service was outstanding for both the service mgr & the tech(s); Not only was the price 1/2 of what I was quoted at Jiffy Lube. I love the fact that they r not tryna sale extra services like other places. My oil chg took less than 30 mins. Most mechanics will over charge of take advantage of women bcuz they kno we're clueless when it comes down to repair cost. That's y i shop around first. I will definitely return for A/C repair, frt end alignment, gas, etc. I kno it was God lead me to them bcuz I was looking for Jiffy Lube on Poplar and mistakenly turn right too soon; I said well since I'm here...How much do u charge to chg oil on my truck? ANYWAYS.....Keep up the good work guys!!!! LAmbrose ;)
El Primo
Cassie F. rated
07/13/2016
I usually don't write reviews but I have to let people know about this company. The service was so friendly, professional, and fast. I got my tire patched. The service was done so fast, I couldn't believe it. I was pleased with the pricing as well and I couldn't believe how affordable the service was. I'm so glad I took the time to call around,research, and find this repair shop. It was a blessing for me to find them. They were just awesome. The workers were polite to me over the phone and in person. They also didn't mind answering any questions that I had for them. Now that's great customer service!! I recommend this company to any and everyone!! I will be seeing them again soon. Thanks you guys!!! I truly appreciate your great customer service!!

Did You Know

Finding An Auto Repair Professional

There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.

Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.

That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.

A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.

Understanding When There's An Issue

It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.

In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.

Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.

Doing Your Own Auto Repair

Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.

Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.

Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.

In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.

For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.

Avoiding Scams
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.

While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.

Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.

The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.

By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.

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